RN Navigator - Cancer Center - Full Time - Jeff Hwy
Ochsner Health
RN Navigator I
This job functions as the liaison and communicator with the patient, caregivers, healthcare providers, and multi-disciplinary team members as well as post-acute care and third party payers. The RN Navigator I discusses alternative care options with patient/caregivers as well as the multi-disciplinary team and assist with discharge planning needs. Facilitates in collaboration with the multi-disciplinary team, movement along the healthcare continuum to ensure quality, cost effective outcomes are achieved.
Education
Required - Registered Nurse Diploma
Preferred - Associate's or Bachelor's degree in Nursing
Work Experience
Required - 2 years Nursing experience.
Certifications
Required - Current RN License in the state of practice
Basic Life Support (BLS) from the American Heart Association
Preferred - Certification in clinical specialty area
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of patient information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard
- Excellent conflict resolution skills
Job Duties
- Provides continuity of care by ensuring smooth transitions between care settings. Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care.
- Manage high risk, complex patient care with the goal of minimizing readmission.
- Works closely with physicians to coordinate patient's care plan communication; works with multidisciplinary team to maintain and implement up-to-date coordinated patient centered care plan; communicates with all members of the healthcare team as patient advocate.
- Prepares, executes, and reinforces post-discharge care plan.
- Identifies barriers to care in an effort to elicit changes in processes for patients navigating the continuum of care.
- Collaborates with leadership to review processes with the goal of improving the clinical experience for referred patients and the referring physician.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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