General Manager

General Manager OpportunityRestorePro Reconstruction is seeking a General Manager to join our Greenville, SC team.This is a high-impact leadership opportunity for a results-driven operator who thrives in both strategic and hands-on environments. As General Manager, you will own overall branch performance, including P&L responsibility, team development, operational execution, and customer satisfaction—while shaping the culture and future growth of the location.You'll lead skilled restoration and reconstruction teams, build strong subcontractor and vendor networks, and ensure projects are delivered efficiently and profitably in a 24/7 emergency services environment. This role is ideal for a proven leader in restoration who wants to step into a position with significant autonomy, visibility, and the ability to directly influence business success and expansion.If you're motivated by building strong teams, driving operational excellence, and leading in a mission-driven company that helps communities recover and rebuild, this role offers a meaningful next step in your career.The General Manager is responsible for overseeing and managing all aspects of restoration and reconstruction projects, ensuring efficiency, profitability, and customer satisfaction. This role involves leading teams, managing budgets, developing business strategies, and ensuring compliance with industry standards in restoration services related to water, fire, mold, and storm damage.Responsibilities:Embodying the company's Mission Statement and Core Values at all times and creating a culture where all employees do so, as wellHiring and coaching the right people at the right times to ensure continuous improvement and operational excellenceDeveloping and maintaining a culture of safetyMeeting or exceeding the site's P&L goalsAnalyzing financial and operational reporting and implementing improvementsEnsuring that jobs are progressing appropriately and that resources are properly allocatedManaging escalations from dissatisfied customers or referral sourcesCreating a network of quality subcontractors, temporary labor, and suppliersDesigning operations capable of handling work outside of normal hours, such as on-call, catastrophe, and support of other company officesLeading change in a positive and constructive wayNurturing talent for future advancement opportunitiesManaging various office administration functions such as auto repair, office cleaning, and supplies managementEnforcing all company policiesContributing actively to the growth and maturation of the company as a wholeOther related duties as assignedQualifications:Ability to understand medium-complexity financial and operations reportsExcellent verbal and written communication skillsExcellent interpersonal, negotiation, and conflict-resolution skillsExcellent organizational skills and attention to detailStrong analytical and problem-solving skillsAbility to prioritize tasks and delegate them when appropriateAbility to act with integrity, professionalism, and confidentialityProficient with Microsoft Office Suite or similar softwareProficient with mobile technology.Ability to read and understand blueprintsExperience with T&M billing and XactimateValid Driving License and pass a MVR check in accordance with company policiesMust be able to pass a background check in accordance with company policiesMust be able to pass a drug screen in accordance with company policiesEducation and Experience:Bachelor's degree or above in Business Administration is beneficial; however, relevant industry experience is strongly preferred and may be considered in lieu of formal educationA minimum of three (3) years of leadership experience in reconstruction, construction, or restoration is strongly preferredPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 50 pounds at timesMust be able to access and navigate each department at the organization's facilitiesOccasional day or overnight travel to the company's various locationsSalary: 85,000-100,000Benefits:Medical, Dental, Vision, and Life InsuranceHSA and FSA optionsUnlimited PTOPaid sick time6 company-paid holidays + 1 floating holiday401k with up to 4% company matchWeekly pay and discount programs