Automotive Assistant Manager

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Competitive hourly rate + commission and overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and supplemental insurances

401(k) with company match

Employee discounts, referral bonuses and ASE reimbursement

Genuine career growth with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient

Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence

Be the bridge between techs and customers; translate inspections into trusted recommendations

Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps

Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)

Cover the deck when the Store Manager is out; model elite standards on every shift

At least 13 years of experience in automotive service management or retail repair leadership

Strong background in service sales (tires, brakes, maintenance, or mechanical)

Proven ability to lead a team in a high-volume, fast-paced environment

Excellent communication and problem-solving skills

Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job)

A self-starter who thrives on results, accountability, and growth

Open availability, including weekends, to lead and support the team during peak business times

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.