Community Manager - HOA Property Management

Job Description START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE! We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience, as our own education company will provide you with an industry‑leading education foundation. The initial training will last one year, and you will become an industry expert within three years. You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression. Typical backgrounds may include retail, restaurants, hospitality, administrative roles, department managers, office management, operations and many more. Candidates should have 8 to 10 years of professional experience where proactive effort and decision‑making are required. Helpful skills include customer service, administration, communication, negotiations, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these skills and more, building a solid foundation for general business matters and administration. What Is a Community Manager? The community manager is the face of our organization. It is a multifaceted position where you wear many hats. You serve as the liaison between the HOA’s board of directors, homeowners, and vendors, taking ultimate ownership of all tasks and projects. You are a customer‑service champion, vendor‑relationship manager, and operational overseer for your portfolio of communities, all while maintaining a positive attitude. Day‑to‑Day Responsibilities Live our Same Day Response Policy passionately. Engage with board members and homeowners in your community. Manage daily, weekly, and monthly tasks for a portfolio of associations. Plan for and facilitate association board meetings and annual meetings. Maintain vendor relations, including bidding and project management. Consult with other departments to support your communities. Support risk management, insurance, and litigation matters. Prepare budgets and manage the finances of the associations. Be available for after‑hours emergencies. Perform additional tasks as necessary. What Does It Take to Be a Great Community Manager? Beyond the core job functions, you should have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and an excellent multitasker. Your goals must match our culture and fit with our team. Job Requirements Approximately 8+ years of solid work experience. Ability to attend or run evening meetings (usually 30–40 per year). High‑level organizational skills in a fast‑paced environment. Knowledge of office software (Word, Excel, PowerPoint, etc.). Ability to pick up other business computer systems quickly. Strong customer‑friendly and informative communication skills. Some experience with financial statements and budgets. Comfortable with public speaking in small and large meetings. Great conflict‑management skills for stressful situations. Experience gathering bids and managing large projects. What Is the Training Like? Assigned a Community Manager Mentor to guide you on the job. Part of a tribe of community managers at varying experience levels to learn from. Completion of a unique in‑house, web‑based learning academy. Regular updates on changes in laws and seasonal topics throughout the year. Spectrum Association Management Benefits Hybrid Empowerment Plan after the first year, allowing both in‑office and remote work. Best Places to Work recognition since 2007. Fastest Growing Company – Fast Track 50 in 2020. San Antonio‑based company with offices in Texas and Phoenix, Arizona. Privately owned with over 20 years of business and no layoffs. Work/life balance. 5 weeks of PTO. 40 paid hours per year for community service activities. 11 annual paid holidays. Paid training via our internal Learning and Development Management System. Full benefits suite: medical, dental, vision, STD/LTD, life/AD&D, and 401(k). In‑house free medical clinic (San Antonio office), with virtual appointments for other offices. Phone and mileage reimbursement. Well‑structured career track plan with a 6‑month review. Annual salary $57,500.00 with reviews and performance increases every 6 months. Office location: 4411 Interstate Hwy 35 Frontage Rd Ste 105, Georgetown, TX 78626 The training phase will begin in the local office for the first 6 months. Afterward, you must be able to commute to our local office a few days a week for team collaboration, onsite functions, or any mandatory events. For more information about Spectrum Association Management, visit our website at Spectrum Association Management is an Equal Opportunity Employer. #J-18808-Ljbffr