Loan Operations Specialist

NOTES (this is for a major bank in the NYC area).

• Hybrid - 3 days onsite, 2 days remote required

• Looking to start ASAP

• Must have at least 3-4 years of LOANIQ experience with agency servicing specifically (will be eventually helping train other team members on LoanIQ)

• Strong background of onboarding and booking new transactions, especially in agent servicing

• Need to be able to read a credit agreement (STLA most important)

• Understanding of cash reconciliations, research, and resolution and loan servicing

• Would be a perk if they had experience using MS Dynamics but not a must

• Team is about 10 people in size (predominantly in Baltimore)

• Interview process would be meeting with HM and two VP's - hopefully all in one sitting

OVERVIEW

We are looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing — all within LoanIQ.

This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential.

KEY RESPONSIBILITIES

Loan Booking & Deal Setup

• Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup

• Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants

• Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability

• Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructions

Participant Servicing

• Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets, and rollovers

• Reconcile agent bank notices against LoanIQ records; investigate and resolve discrepancies in payment amounts, rates, or accrual periods

• Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks

• Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordingly

Agency Servicing

• Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger

• Process and distribute interest, fee, and principal payments to the lender syndicate; calculate pro-rata and non-pro-rata distributions

• Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes

• Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests

• Process SOFR rate resets, calculate all-in rates including applicable margins and floors, and initiate rollover transactions

Controls & Reporting

• Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls

• Escalate exceptions, fails, and breaks promptly through the appropriate channels

• Support month-end and quarter-end processing, including accrual verification and GL reconciliation support

REQUIRED QUALIFICATIONS – Note- really looking for 5-6 years -Senior Analyst type of role

• Minimum 3 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution

• Direct, daily working experience with LoanIQ — this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently

• Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing

• Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions

• Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms

• Strong attention to detail in a high-volume, deadline-driven environment

PREFERRED QUALIFICATIONS

• Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role

• Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities

• Experience with Microsoft Dynamics or similar case management / workflow tools

ABOUT THE TEAM

Global Loan Services (GLS) supports three business lines across the full loan lifecycle: Structed Lending, Global Capital Markets, and Leveraged Finance Trading. The team operates across New York, Baltimore, London, Glasgow, and multiple locations in India.

FSL is the fastest-growing segment of the book. The successful candidate will join a team managing a diverse product set including traditional corporate lending, structured credit warehouses, CRE facilities, and subscription finance. This is a high-visibility function with direct interaction with front office desks, legal, and product control.

NOTES FOR STAFFING AGENCIES

• Candidates who list LoanIQ on their CV but cannot describe the deal/facility/loan hierarchy, or who cannot walk through a basic interest payment or rate reset workflow, will not be progressed

• We are not looking for project managers, business analysts, or technology implementation profiles. This is a production operations role

• Candidates from non-lending backgrounds (e.g., equity operations, FX operations) will not be considered unless they have direct, recent loan servicing experience in LoanIQ