Retail Store Manager

Now Hiring: Retail Store Manager in Niagara County, NY. Lead a team. Drive results. Change lives starting in your store. If you’re an experienced retail leader ready to own a business, grow high‑performing teams, and make a real impact in your community, this is your opportunity. Store Manager – Responsibilities Own all aspects of store operations including production, sales, customer service, and team development Develop and execute daily, monthly, quarterly, and annual operating plans to achieve budget and performance goals Build, lead, and inspire a high‑performing team including Assistant Store Managers, Cashiers, Production Teams, and Donation Attendants Interview, hire, onboard, train, coach, and develop team members at all levels Oversee scheduling and staffing to support store volume, special events, and peak times Lead performance management including coaching, corrective action, performance improvement plans, and evaluations Monitor inventory and donation levels; partner with the warehouse to meet sales and production targets Partner with Human Resources, Safety, Loss Prevention, Finance, Marketing, and other support teams to meet business goals and ensure compliance Confirm daily sales reports, cash handling, deposits, and required reporting Resolve customer concerns while building long‑term, positive community relationships Ensure the store is clean, organized, welcoming, and visually appealing at all times Play a key role in driving company culture, change initiatives, and continuous improvement Qualifications 5+ years of retail management experience Bachelor’s or Associate’s degree in Business or related field preferred (or equivalent experience) Reliable vehicle and valid NYS driver’s license (local travel required) Strong verbal and written communication skills Proven ability to lead teams, manage performance, and drive results Proficiency with Microsoft Office or similar systems A passion for service, leadership, and continuous improvement Physical Requirements Ability to sit, stand, bend, reach, and walk for extended periods Perform repetitive tasks such as tagging and hanging merchandise Lift, push, pull, and carry up to 50 lbs. regularly Compensation & Incentives Salary range: $62,354 to $72,000, based on experience and qualifications Performance‑based bonus eligibility Regular pay and benefit reviews to remain competitive Ongoing leadership development and advancement opportunities Career Path & Growth Opportunity Store Manager Area Manager Director, Retail Operations Why You’ll Love It Here Purpose‑driven work: Your store directly supports job training and employment programs in our local community Ownership: You run your business with support, not micromanagement Strong partnerships: Work closely with HR, Operations, and Senior Leadership Growth‑focused culture: Leadership development is part of the job, not an afterthought Fast‑paced, hands‑on work that keeps you engaged Ready to lead with purpose? Apply today and help turn donations into opportunity while building a meaningful leadership career. #J-18808-Ljbffr