Medical Receptionist

Job Description

Job Description

We are looking for a welcoming and organized Medical Receptionist to support daily front office operations for a non-profit healthcare organization in Connecticut. This contract opportunity is well suited for someone beginning their administrative career and interested in building experience in a patient-focused medical setting. In this role, you will help create an organized, positive experience for patients while assisting with scheduling, records management, and essential office coordination.

Responsibilities:
• Coordinate patient visits by arranging appointments, updating provider schedules, and helping maintain an efficient daily calendar.
• Greet patients upon arrival, guide them through check-in procedures, and support a smooth check-out experience at the end of each visit.
• Enter and update patient demographics, insurance details, billing information, and other required records with accuracy.
• Maintain electronic medical documentation within the organization’s records platform while ensuring information remains current and complete.
• Support day-to-day administrative workflows by communicating with staff, organizing front desk activities, and assisting with office coordination needs.
• Help process insurance-related information and related data entry tasks in accordance with office procedures.
• Contribute to an efficient and patient-centered environment by responding to routine questions in a thoughtful and compassionate manner.• Ability to learn and use an electronic medical records system effectively; prior familiarity is helpful but not required.
• Strong verbal and written communication skills with a courteous and detail-oriented approach.
• Excellent customer service skills, including patience, empathy, and a commitment to supporting patients.
• Solid organizational abilities and close attention to detail when handling schedules and documentation.
• Basic knowledge of medical terminology or a willingness to learn quickly in a healthcare environment.
• Flexibility to work varying shifts, including evenings or weekends when needed.
• Understanding of patient privacy expectations and compliance standards within a medical office setting.
• No prior experience is required; training will be provided for someone motivated to learn and grow.