Vice President of IT

Vice President of IT

Reports to: Chief Development Officer. With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

What We Are Hungry For

The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data.

Knowledge and Responsibilities

Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations.

Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget.

Collaborate with cross-functional leaders to align technology initiatives with business objectives.

Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation.

Identify emerging technologies and trends relevant to the QSR and bakery café industry.

Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage.

Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity.

Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization.

Implement and oversee cybersecurity, manage network systems, and ensure compliance.

Other duties may be assigned.

What You Need To Have

Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization.

Bachelor's degree in information technology, Computer Science or equivalent work experience.

Progressive leadership experience in a fast paced and rapidly growing retail environment.

Proven experience leading large-scale systems implementations and managing vendor partnerships.

Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems.

Excellent strategic thinking, problem-solving, and communication skills.

Demonstrated ability to lead and develop high-performing IT teams.

Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.

Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.

Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.

High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.

Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment.

Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.

Sweet Benefits

Competitive compensation. Free Cake for your Birthday. Medical, Dental, Vision benefits. 401K Retirement Plan. Paid time off, paid Holidays. High Performance Culture

Experience: Required Employment: Full-time Salary: $175,000 – $195,000 yearly

About Paris Baguette: Happy to see you. Happier to serve you. Treating you as our neighbor means treating you to the very best. It's why we pour our heart into everything we do. It's why pastries to use aren't just a product, they're our passion. And why our bakers, cakers and baristas go further every day to perfect their own craft, serving up freshly-baked breads, delicious coffee and cakes more than worthy of their pedestals.

And we do it all to bring a smile to your face, because we believe the world needs more moments of joy. And there's no better place to find it than a place that feels just like home. Where you can share good conversation over an even better bite, and where the community comes together, and life is richer for it.