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Deskside & Service Desk Technician (Tier 1-2) - Windows/AD

Leidos

Leidos in Bethesda, MD is seeking a Tier 1/2 Service Desk / Deskside Support Administrator to deliver first-line IT support in a secure enterprise environment. You will handle phone, email, chat, remote assistance, and deskside visits, resolving hardware, software, and account issues while escalating complex incidents to higher-tier teams. You will provide excellent customer service, troubleshoot effectively, and work within a mission-focused IT environment at the Intelligence Community Campus. #J-18808-Ljbffr Leidos

Vacancy posted 3 days ago
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