Food and Beverage Manager

We are seeking an experienced, hands-on Food & Beverage Manager to join our leadership team at a high-volume union convention airport hotel in the Rosemont, market. This role is responsible for leading and executing daily banquet operations and restaurant outlet service, with a primary focus on PM shift operations.

The ideal candidate is a strong floor leader who thrives in a fast-paced environment, supports union team members effectively, and ensures flawless guest experiences across banquets and outlets.

Requirements

Operations Leadership (PM Focus)

• Oversee and lead shift banquet operations and restaurant outlets, ensuring consistent service delivery.

• Maintain high visibility during peak periods-actively supporting the floor, expediting, troubleshooting, and guest recovery.

• Execute daily operational plans based on business levels, group/event needs, and staffing.

Banquet & Convention Execution

• Partner with Banquets, Culinary, Sales/Catering, and Conference Services to ensure seamless event execution.

• Conduct pre-shift meetings and event briefings to ensure team alignment on timing, set-ups, service standards, and special requests.

• Monitor banquet setups, service pacing, breakdowns, and adherence to BEOs.

Restaurant & Bar Oversight

• Manage service and guest experience in restaurant and lounge/bar outlets during PM operations.

• Ensure quality standards for food presentation, beverage service, speed of service, and cleanliness.

• Support upselling initiatives and promote guest engagement.

Team Leadership & Labor Management

• Lead and motivate union and non-union associates through hands-on coaching, clear communication, and service leadership.

• Support labor scheduling, staffing plans, and productivity controls aligned with union guidelines and business demands.

• Reinforce training, service standards, and accountability for performance.

Financial & Administrative

• Assist with inventory controls, beverage/food cost management, requisitions, and operational reporting.

• Ensure compliance with all cash handling, POS, comp/void procedures, and internal controls.

• Support implementation of cost-saving and revenue-driving initiatives.

Safety & Compliance

• Maintain compliance with local health codes, food safety, sanitation, and alcohol service regulations.

• Ensure safe work practices, cleanliness, and proper equipment use in all service areas.

Qualifications

• 2-3 years of progressive Food & Beverage leadership experience in a high-volume hotel environment, strongly preferred.

• Demonstrated experience managing banquets/convention events and restaurant outlets.

• Prior experience working in a union hotel environment strongly preferred.

• Strong knowledge of banquet execution, BEO management, service standards, and guest recovery.

• Proven ability to lead with a hands-on, floor-first leadership style.

• Ability to work a primarily PM schedule, including weekends and holidays.

• Strong communication skills, organization, and ability to manage multiple priorities.

Compensation & Benefits

• Competitive salary based on experience-65K-70K plus bonus potential

• Medical, dental, vision, and STD

• Ancillary Benefits

• 401(k) with company match

• Paid time off


• Hotel and travel discounts