Community Health Worker (CHW)

Community Health Worker

Open Door Health Services is seeking a full-time Community Health Worker (CHW) at 2600 W. White River Blvd. in Muncie, Indiana.

This position will lead and coordinate daily operations in a variety of patient care activities. The individual will assist in the delivery of health care and patient care management in accordance with scope and licensure and will take an active lead in facilitating identified performance improvement activities within the department. Will uphold ODHS Mission, Vision, and Values.

As a Federally Qualified Health Center, Open Door Health Services provides comprehensive primary, urgent, preventive, and select specialty services and social support programs for individuals and families, regardless of their ability to pay. Our patients represent diverse backgrounds, life experiences, capacities, and orientations.

Location: 2600 W. White River Blvd, Muncie, IN.

Roles & Responsibilities

• Connect patients to internal and community resources, improving access to care and social services.
• Act as a liaison between patients, healthcare providers, and external agencies to coordinate support.
• Maintain knowledge of social service programs and ensure compliance with policies, laws, and ethical standards.
• Support patient independence by teaching skills, providing guidance, and following up on progress.
• Document case activity, collaborates with teams, and address patient needs across financial, social, emotional, and health-related areas.

Successful Candidates Will:

• Demonstrate a commitment to ethical, inclusive, and patient-centered care
• Exhibit Open Door values: Esteeming the Team, Maximizing Potential, Doing the Right Thing, Choosing Compassion, and Encouraging Uniqueness
• Be able to react calmly in emergency situations
• Be able to read, understand, and follow detailed written and oral communication
• Be able to learn to use and update electronic health records and other online systems

Qualifications

• High School diploma or GED equivalency preferred.
• Experience in a health care setting and/or in an office preferred.
• Previous experience as a Community Health Worker, or similarly related role, preferred.

About Open Door

For more than 50 years, Open Door Health Services has provided friendly, expert, patient-centered care for East Central Indiana residents, with or without insurance. Services are offered at multiple locations in Muncie and Anderson, Indiana. We are strongly guided by our mission, vision, and values in all we do.

Mission: Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.

Vision: Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.

Values: Esteem the Team • Maximize Potential • Do the Right Thing • Choose Compassion • Encourage Uniqueness

Open Door offers:

• An excellent benefit package covering your medical, dental, and vision needs
• Competitive pay
• Supportive team environment
• PTO and vacation time
• Opportunities for learning and career growth

Physical and Environmental Requirements

• Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.
• Requires corrected vision and hearing to normal range or use of approved adaptive equipment.
• Requires standing, walking or sitting for long periods of time. Occasional bending, stretching or lifting up to 40 pounds.
• Requires the ability to work under stressful situations.