General Manager

General Manager

The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehousing, and inventory management. You will set objectives, goals, strategies and measures, will plan for continuous improvement and create new and innovative strategies necessary to consistently meet our customer's expectations. Other responsibilities include leading the development of a high-performance work environment and budget activities, including full P&L responsibility, process management, and customer relations.

Duties & Responsibilities:

• Manages all warehouse activities including but not limited to receiving, storing, picking, and shipping materials.
• Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures.
• KPI measurement implementation including labor control, inbound/outbound metrics, and inventory.
• Ensures the physical condition of warehouse and equipment are properly maintained
• Effectively manages the budget and P&L of the operation.
• Partners with engineering to implement and maintain proper layout of warehouse and product placement.
• Performs quarterly and/or annual physical inventories; provides inventory reports.
• Partners with the customers to maintain a high level of customer satisfaction by providing consistent communication and following up on customers concerns and requests.
• Identifies, documents, and implements opportunities for continuous improvement.
• Maintains a working knowledge of all operating systems pertaining to the work area.
• Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflow.
• Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations including TAPA, AIB, OSHA, and etc.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Performs other related duties as required and assigned by management.

Skills / Qualifications:

• Minimum 10 years of management experience in Third Party Logistics (3PL) required
• Bachelor's degree in Business Logistics or Transportation or ten years equivalent work experience
• High proficient in MS Office, Excel, Word, and PowerPoint.
• Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.)
• Lean certifications preferred
• Strategic thinking and planning skills.
• Understanding of budget management and financial monitoring.
• Excellent leadership skills, including goal setting, motivating, training and mentorship.
• Exceptional interpersonal and communication skills, including writing, speaking and active listening.
• Effective conflict resolution and problem-solving skills.
• Good organization and time management.
• Comfortable in a fast-paced or high-pressure environment.
• In-depth knowledge of the industry.

Job Competency / Qualifications:

Education/ Training:

• Bachelor's degree in business administration, Economics, Finance, Logistics or Transportation.
• Master of Business Administration or another relevant master's degree is an added advantage.

Technical Requirements:

• High proficient in MS Office, Excel, Word, and PowerPoint.
• Experience with labor/workforce management and warehouse management systems (i.e. SAP, Red Prairie, Manhattan, JDA, etc.

Experience:

• Minimum 10 years of management experience in Third Party Logistics (3PL) required.

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Time Off

Disclaimer: Equal Employment Opportunity Policy

Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, age, genetic information, disability, national origin, sex, sexual orientation, marital status, parental status, domestic partner status, citizenship status, pregnancy, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.