Preferred Account Representative, General Contractors

Preferred Account Representative, General ContractorsThe Preferred Account Representative, General Contractors serves as the primary internal liaison for assigned general contractor accounts, delivering exceptional client management, cross-functional coordination, direct sales and pre-sales support across all Vertiv business verticals. This position supports the Senior Account Manager in cultivating and managing strategic relationships with assigned general contractor accounts. This role functions as the day-to-day point of contact for general contractor clients, ensuring contractual and operational documentation remains current, directing client inquiries to appropriate internal resources, and coordinating seamlessly across Vertiv's GSA, Channel, Federal, and Enterprise verticals. This is a client stewardship and account development role emphasizing relationship management, lead generation, and finding the path to closing sales.Responsibilities:Cultivate and sustain productive relationships with assigned general contractor accounts, serving as a dependable and responsive point of contact for ongoing client needsMake daily outbound calls to target decision makersWorks to achieve and surpass sales quotaReceive and manage all incoming bids from assigned accounts, ensuring timely and accurate routing to the appropriate internal teams and subject matter experts within VertivField pre-sales inquiries from clients, addressing initial questions and escalating complex technical or commercial matters to the appropriate personnelSupport the Senior Account Manager by triaging client questions and directing requests to the proper internal resources across all Vertiv verticals (GSA, Channel, Federal, and Enterprise)Collaborates with offices to provide budgetary pricing and competitive/legacy cross-referencingMaintain all required documentation, agreements, and account records, ensuring accuracy, completeness, and compliance for each assigned accountDevelop and leverage cross-functional internal relationships to efficiently source answers, resolve client inquiries, and facilitate seamless communicationProactively farm assigned accounts to uncover new business opportunities, mapping organizational structures, key stakeholders, and project pipelines as broadly and deeply as possibleGenerates, updates, and tracks CRM opportunitiesPrepare and maintain lead time sheets, providing clients with accurate and current product availability informationOrganize and maintain comprehensive job lists, contact lists, and account documentation to support strategic account management activitiesNavigate and coordinate across Vertiv's GSA, Channel, Federal, and Enterprise verticals to deliver cohesive service to general contractor clientsCommunicate clearly, professionally, and proactively with clients, ensuring timely updates and a consistently high standard of responsivenessMap assigned accounts to identify all relevant decision-makers, project managers, procurement contacts, and organizational influencersContribute to account strategy development by providing actionable insights on client needs, project activity, and competitive positioningExecute additional projects and administrative tasks as directed by the Senior Account ManagerMinimum Qualifications:Minimum of 3 years' experience in sales or account managementProven performance achieving / exceeding assigned sales quotasDemonstrated success in business developmentMust be computer literate and comfortable using Microsoft Office product suiteHighly accurate with good attention to detailsBe willing to adapt to new ideasDemonstrated highly motivated self-starter who can work well in a team setting or independently handling multiple tasks simultaneouslyExcellent verbal and written communication skills, to include fluent EnglishPreferred Qualifications:Knowledge of IT infrastructure technology, including software, hardware, and/or networkingPhysical & Environmental Demands:NoneTime Travel Required:10%The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.OUR STRATEGIC PRIORITIESHigh-Performance CultureCustomer FocusOperational ExcellenceInnovationFinancial StrengthVERTIV BEHAVIORSOwn ItAct with urgencyFoster a customer-first mindsetThink big and executeLead by exampleDrive continuous improvementLearn and seek out developmentPromote transparent & open communicationAbout VertivVertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerVertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to View email address on click.appcast.io.