Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative - State Farm Agent Team Member

$18 - $25 per hour

Scott Bogue

Customer Service & Retention Specialist

As a Customer Service & Retention Specialist with The Scott Bogue Agencies, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

  • Provide an unparalleled customer support experience via in person, phone, email, and text
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use exemplary communication to efficiently meet the needs & exceed the expectations of our customers
  • Process customer service requests quickly and thoroughly
  • Treat our customer with the Platinum Rule, "Treat others how they want to be treated"
  • Collaborate with our customers on topics such as, billing, contact information, payment request and policy level adjustments.

Qualifications:

  • Property & Casualty license required; will consider candidates whose license is currently on hold or have held an active P & C license in the last 12 months
  • Intermediate knowledge with productivity software (MS Outlook, MS Word, MS Teams)
  • Experience with Salesforce a plus
  • Excellent oral and written communication skills
  • Flexible and willing to do what is needed to get great work done
  • A natural inclination to work within a culture that is fast-paced and dynamic
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Must be Bilingual (Spanish)

Benefits:

  • Salary plus commission/bonus opportunities
  • Group Major Medical, Dental & Vision plans
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Group Life Insurance
  • Valuable career-building experience

Compensation: $18.00 - $25.00 per hour

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Garland, TX.
  • I am a proud graduate of University of South Florida, B.S. Finance.
  • Our agency has received awards including: Chairman's Circle and Ambassador Travel
We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - State Farm Agent Team Member in Sachse, TX vacancy
  • $50k - $200k

    Registered Rep With Adam Leggett State FarmAs a Registered Rep with Adam Leggett State Farm, you will successfully market...  ...consultative approach to educating customers on their financial options. Your...  ....Communication and customer service skills.Ability to build and maintain... 
    Suggested
    Work at office

    Adam Leggett - State Farm Agent

    Wylie, TX
    -16
  • $18 - $25 per hour

     ...ROLE DESCRIPTION: As a Customer Service & Retention Specialist with...  ...with other agency team members, and anticipating the needs...  ...Our well-trained team uses state of the art technology to achieve...  ...speaking with you! State Farm agents are independent contractors... 
    Suggested
    Hourly pay
    For contractors
    Work at office
    Flexible hours

    State Farm

    Sachse, TX
    1 day ago
  • $55k - $65k

     ...Fit as a Multiline Representative at Andy Torres State Farm Agency if: You're...  ...then guide , making customers feel understood while...  ..., and be part of a team that strives to do good...  ...with team members to achieve office objectives...  ...Torres - State Farm Agent! About Our Agency... 
    Suggested
    For contractors
    Work at office

    State Farm

    Anna, TX
    11 hours ago
  • $14 - $25 per hour

     ...Telemarketer - State Farm Agent Team Member As a Telemarketer - State Farm Agent Team Member for Houston...  ...public image and cultivates existing customer relations. Your cross-functional...  ...team, our insurance products/financial services, and the good we offer to our... 
    Suggested
    Hourly pay
    For contractors

    Houston Tullos - State Farm Agent

    Sunnyvale, TX
    2 days ago
  • $15 - $20 per hour

     ...enthusiastic Telemarketer to join our team. As a Telemarketer, you will...  ...our insurance products and services through outbound calls. This...  ...to mentor individual team members and prepare them for...  ...I am a second generation State Farm agent. Additional languages spoken... 
    Suggested
    Hourly pay
    For contractors
    Work at office

    Gene Wolfgram - State Farm Agent

    Frisco, TX
    2 days ago
  • $4,000 - $6,000 per month

     ...Products Representative - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional...  ...conversations and remarkable customer experience. If you are a motivated...  ..., accurate, and friendly customer service. Service can include responding to... 
    Hourly pay
    For contractors

    Matt Scaling - State Farm Agent

    Plano, TX
    2 days ago
  •  ...Part Time in McKinney - TX Telemarketer - State Farm Agent Team Member Job Description We are currently seeking a dynamic and enthusiastic Telemarketer...  ...our client base and promoting our insurance products and services through outbound calls. This position offers flexibility... 
    Part time
    For contractors
    Flexible hours

    Bigmikeinsurance

    Mckinney, TX
    1 day ago
  • $30k - $35k

     ...April. With a strong team of over 20...  ...since 1993 and with State Farm since 2007, and together...  ...that can serve customers in English, Spanish...  .... Full-time team members enjoy valuable benefits...  ...exceptional service to our clients and...  ...and services. As an Agent Team Member, you... 
    Full time
    For contractors
    Work at office
    Flexible hours

    Mike Bergman

    Frisco, TX
    3 days ago
  • $14 - $18 per hour

     ...Location: Kay Patel State Farm, Frisco, TX |...  ...our licensed Sales team by making...  ...for prospective customers. This position focuses...  ...appointments for licensed agents to review...  ...friendly, professional service on every call...  ...Opportunities Account Representative Sales... 
    Hourly pay
    Part time
    For contractors
    Weekend work
    Afternoon shift

    Kaysf

    Frisco, TX
    1 day ago
  • $30k - $35k

     ...looking for our next great team member. About Our Agency...  ...Responsibilities Establish customer relationships and follow...  ...appropriate products and services. Benefits ~...  ...This position is with a State Farm independent contractor agent, not with State Farm Insurance... 
    For contractors
    Work at office
    Flexible hours

    Mike Bergman

    Frisco, TX
    2 days ago
  • $60k - $80k

     ...opened in 2019 and is a team of seven focused on performance...  ...and delivering a strong customer experience. Before becoming a State Farm agent, I served as a Senior...  ...Collaborate with team members to achieve office...  ...experience in customer service, business support, or insurance... 
    For contractors
    Work at office
    Local area
    Flexible hours

    State Farm

    Richardson, TX
    23 hours ago
  • $20 - $25 per hour

     ...enthusiastic Telemarketer to join our team. As a Telemarketer, you...  ...our insurance products and services through outbound calls....  ..., and delivering a great customer experience. I’ve been in...  ...opportunities. Telemarketer - State Farm Agent Team Member Part Time in Allen - TX... 
    Hourly pay
    Part time
    Work at office
    Flexible hours

    Getborden

    Allen, TX
    1 day ago
  • $35k - $70k

     ...you outgoing and customer-focused? Do you enjoy...  ..., working for a State Farm independent contractor agent may be the career...  ...insurance and financial service products....  ...As an Agent Team Member, you will receive....  ...sales or inside sales representative, retail sales associate... 
    For contractors
    Work at office

    adamleggett.com

    Wylie, TX
    2 days ago
  • $60k - $120k

     ...looking for our next great team member. About Our Agency...  ...Fit as a Multiline Representative at Mike Bergman - State Farm Agent if: You're the person...  ...to providing excellent service that makes a positive impact...  ..., then guide , making customers feel understood while... 
    For contractors
    Work at office

    Mike Bergman - State Farm Agent

    Frisco, TX
    1 day ago
  •  ...lead a small, close-knit team of three built around...  .... Before becoming an agent, I worked in...  ...on coaching new team members and helping them build...  ...who care deeply about customer service and want to grow with...  ...At Matthew Graham - State Farm Agent, we’re here to help... 
    Work at office
    Sleeping nights
    Flexible hours

    Matthew Graham - State Farm Agent

    Syracuse, NY
    16 days ago
  • $40k - $50k

     ...Are you outgoing and customer-focused? Do you enjoy working...  ...questions, working for a State Farm independent contractor agent may be the career for you...  ...insurance and financial service products. Responsibilities...  ...options. As an Agent Team Member, you will receive...... 
    For contractors

    State Farm

    Prosper, TX
    3 days ago
  • $55k - $65k

     ...Experienced Customer Retention Specialist At Andy Torres State Farm Agency, we're here to help...  ...and be part of a team that strives to do...  ...with team members to meet retention...  ...experience in customer service or account management...  ...Torres - State Farm Agent! About Our... 
    For contractors
    Work at office

    Andy Torres - State Farm Agent

    Anna, TX
    1 day ago
  • $50k - $75k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Gwen Candler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    For contractors
    Work at office

    Gwen Candler - State Farm Agent

    Richardson, TX
    2 days ago
  • $40k - $60k

     ...currently lead a close-knit team of 12. Before becoming a State Farm agent, I worked as a journalist...  ...for communication, customer service, and helping people through...  ...Description: As a Customer Service Representative - State Farm Agent Team Member with Christie Rhyne -... 
    For contractors
    Local area
    Flexible hours

    Christie Rhyne - State Farm Agent

    Mckinney, TX
    4 days ago
  • $45k - $65k

     ...ROLE DESCRIPTION: As a Customer Experience Agent with Jessica Brock State Farm, you will generate the kind of exceptional...  ...attention to detail, customer service skills, and desire to help...  ...coordinating with other agency team members, and anticipating the needs of the... 
    For contractors
    Flexible hours

    State Farm

    Plano, TX
    3 days ago
  •  ...equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious...  ...that is fun, challenging, and rewarding, then Fabio Fernandez - State Farm Agent may be the right fit for you! About Our Agency Our mission is... 
    For contractors
    Work at office

    Fabio Fernandez - State Farm Agent

    Frisco, TX
    1 day ago
  • $14 - $20 per hour

     ...Junior Account Representative We are seeking a...  ...Representative to join our team. This role...  ...generation, customer outreach, and relationship...  ...for agents/team members Follow up with potential...  ...and customer service skills Positive...  ...Tullos - State Farm Agent may be the... 
    Hourly pay
    For contractors

    Houston Tullos - State Farm Agent

    Sunnyvale, TX
    1 day ago
  •  ...using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work...  ...that is fun, challenging, and rewarding, then Ed Forster - State Farm Agent may be the right fit for you! About Our Agency Our... 
    For contractors
    Work at office

    Ed Forster - State Farm Agent

    Frisco, TX
    3 days ago
  •  ...are looking for our next great team member. This busy insurance and financial services office has a passion to make a...  ...About Our Agency We help customers with their insurance and financial...  ...to speaking with you! State Farm agents are independent contractors who... 
    For contractors
    Work at office

    Rafael Parker - State Farm Agent

    Mckinney, TX
    23 hours ago
  • $40k - $60k

     ...We're Hiring! Our team works hard to reach our goals together...  ...fun team at Andy Roethele - State Farm Agent! About Our Agency Our mission...  ...If you're outgoing, customer-focused, and enjoy making a...  ...leading insurance and financial service products while building strong... 
    For contractors
    Work at office

    Andy Roethele - State Farm Agent

    Plano, TX
    3 days ago
  • $60k - $100k

     ...State Farm Independent Contractor Agent Position Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered...  ...insurance and financial service products. Responsibilities...  ...products and services. As an Agent Team Member, you will receive... Simple... 
    Hourly pay
    For contractors
    Work at office
    Flexible hours

    Gene Wolfgram - State Farm Agent

    Frisco, TX
    4 days ago
  • $40k - $60k

     ...very busy office and are looking for our next great team member. About Our Agency Our mission is to help people...  ...recover from the unexpected and realize their dreams. Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative -... 
    For contractors
    Work at office

    Mike Bergman

    Frisco, TX
    4 days ago
  • $45k - $55k

     ...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Travis Barton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful... 
    For contractors
    Work at office

    Travis Barton - State Farm Agent

    Rockwall, TX
    2 days ago
  • $40k - $50k

     ...State Farm Independent Contractor Agent Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered...  ...Farm insurance and financial service products. Responsibilities...  ...functions Ability to work in a team environment Bilingual... 
    Hourly pay
    For contractors
    Work at office
    Flexible hours

    Christy Brott - State Farm Agent

    Prosper, TX
    2 days ago
  • $75k - $100k

     ...Account Representative - State Farm Agent Team Member for Gene Wolfgram - State Farm Agent As Account Representative...  ...our daily business operations and customers' success. You grow our agency...  ...proactively marketing relevant products and services. Grow your career as you better... 
    For contractors
    Work at office
    Flexible hours

    Gene Wolfgram - State Farm Agent

    Frisco, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative - State Farm Agent Team Member. Be the first to apply!