HVAC Service Technician

Job Description

Job Description

Come Join Our Team as an Aire Serv HVAC Service and Installation Technician!

Are you passionate about HVAC and dedicated to making a positive impact on homeowners? At Aire Serv, a locally and family-owned business in Carmel, IN, we're redefining the HVAC industry by fostering genuine connections with our customers. We're looking for skilled technicians with 2 or more years of experience who share our commitment to high-quality service and professional integrity.

Why You’ll Love Working with Us:

• Paid Training & Development: Receive comprehensive training at our company and manufacturer facilities, including travel, meals, lodging, and all training costs.
• Company Vehicle & Equipment: Drive a branded company van with a fuel card, use a company-issued iPad, benefit from a tool account, and enjoy uniforms with laundry service and a work boots allowance.
• Paid Time Off: Start with paid time off in your first year, plus paid holidays.
• Career Growth: Enjoy year-round employment with opportunities for additional earnings through spiffs, commission, and bonuses. Tailor your career path according to your goals.
• Supportive Team Environment: Our office team provides the time and resources you need to deliver high-quality service.

Your Responsibilities as an HVAC Service Technician

As an HVAC Service Technician, you are vital in taking care of our clients by providing them with the highest-quality service and maintenance of their home’s HVAC systems.

• Deliver World-Class Service: Deliver an amazing experience for our customers.
• Troubleshoot and Provide System Maintenance: Consult with clients regarding their heating and air conditioning systems, understand their concerns, and diagnose and fix the issue correctly.
• Advise on System Upgrades, Improvements, and Service Plans: Help customers uncover additional opportunities and needs related to their home comfort and air quality while offering your expert recommendation for the best solution.

What We We're Looking For:

• Customer-Focused Rockstars: Individuals who excel in customer service and align with our vision and high standards.
• Team Players: People who thrive in a collaborative environment and are committed to professional growth.
• Hard Workers: Individuals ready to tackle challenging jobs, including hot attics and crawl spaces, with a positive attitude.
• Process-Oriented People: Those who follow our Aire Serv process to ensure consistent, amazing client experiences.

How Your Performance Will Be Measured:

• Punctuality, Reliability, and Availability: Essential for impacting customer satisfaction and team efficiency.
• Quality of Work: Must be done correctly the first time.
• Efficiency: Performing tasks well and promptly is critical.
• Customer Satisfaction: Delivering an exceptional customer experience and ensuring high satisfaction.
• Key Service Metrics: Use our scorecard system to track your goals and performance.

Job Requirements:

• Experience: Proven experience in residential HVAC service and installation.
• Tech-Savvy: Familiarity with digital tools (Service Titan) and inventory control systems.
• Driver’s License: Valid driver’s license with a clean driving record.
• Physical Ability: Capable of lifting up to 60 lbs.
• Communication Skills: Excellent communication with both customers and the office team.
• Professionalism: Clean professional appearance and demeanor.

License/Certification:

• EPA Certification (Required)

Competitive Pay & Benefits:

• Pay Range: $60,000 to $100,000 per year, based on experience and knowledge, with hourly pay plus spiff and commission opportunities.
• Benefits: Comprehensive package including health insurance, life insurance, employee benefit allowance, employee assistance programs, retirement plans, PTO, holidays, and more.

Ready to Join Us?

If you’re dedicated to delivering exceptional service and eager to be part of a top-tier team, we want to hear from you! Apply today, and if you meet the qualifications, our system will schedule an interview promptly.