Installation Specialist

Job Description

Job Description

Job Summary

Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities.

Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams.

The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality.

Essential Responsibilities

• Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components
• Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers.
• Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration.
• Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications.
• Verify system readiness including: power requirements, networking, and room preparation prior to

installation turn over.

• Troubleshoot installation-related issues involving hardware, software, networking, and system integration.
• Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records
• Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction.
• Support product upgrades, relocations, de-installations, system retrofits and local service as required.
• Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion.
• Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations.
• Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets.
• Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice.

Required Qualifications Education:

• Current medical imaging field service, or associate or bachelor’s degree preferred in Imaging / Biomedical

Equipment Technology programs or equivalent technical imaging experience.

• Military technical training or equivalent technical imaging experience.

Experience:

• 2-3 years of experience installing and/or servicing medical imaging equipment.
• OEM medical imaging installation experience is strongly preferred.

Preferred someone with experience with:

• X-ray systems
• DR systems
• Fluoroscopy
• Interventional imaging systems
• DICOM/network integration
• Experience working in hospital construction or renovation environments preferred.

Skills:

• Strong mechanical and electrical aptitude.
• Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting
• Ability to read and interpret technical drawings and schematics and installation instructions.
• Strong understanding of networking fundamentals, DICOM, and Windows-based systems.
• Excellent organizational and project coordination skills.
• Ability to work independently with minimal supervision.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite and service documentation systems.
• Ability to manage multiple installation projects and adapt to changing schedules.
• Basic computer and networking competency in a Hospital IT environment.
• Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills.
• Complete assigned training modules, field mentoring, and hands-on installation learning objectives.
• Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve.
• Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based

Other Requirements:

• Ability to travel nationally up to 75–100% of the time.
• Ability to travel independently via air and ground transportation.
• Flexible schedule with availability for:
• Extended travel
• Weekend work
• Holiday work
• Short-notice deployments
• Valid driver’s license and clean driving record.
• Legal authorization to work in the United States required.
• Ability to lift up to 75 lbs. unassisted.
• Climb ladders
• Bend and kneel
• Work in construction environments
• Stand for extended periods
• Ability to safely work around radiation-producing equipment while following PPE and safety protocols.
• Internships, Military training, or tech school.

Our Culture and Values

At Shimadzu, we live by our core behaviors:

• Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate

with unyielding accountability and integrity

Compensation and Benefits:

• Compensation will be commensurate with experience.
• Benefits package available.

The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.