Technical Writer (Part-Time Contract)

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Title: Technical Writer (Contract)

Department: Product

Reports To: Senior Product Manager

FLSA Status: Part-time Non-Exempt (20h/wk)

Location: US Remote

About this role:

You'll work in a docs-as-code environment to keep Prove’s technical and product documentation accurate as our Solutions and Platform evolve. You’ll take ownership of Solution documentation in a hands-on role, backed by a supportive, collaborative team.

Day-to-day, you’ll help the team;

• Review and refine AI-generated documentation for releases, ensuring technical accuracy for Solutions.

• Optimize Integration guides and tutorials. Review AI-drafted how-to guides and validate technical accuracy by meeting regularly with product owners, engineers, and SMEs, leveraging OpenAPI specs to ensure content is fully optimized for developers.

• Maintain the changelog. Review and polish AI-generated customer release notes to ensure clear, accurate communication about changes, affected users, and key benefits.

• Serve as coverage and backup for the lead technical writer, ensuring business continuity for key operational processes, stakeholder inquiries, and office hours across Solutions.

What we're looking for:

Required

• 2+ years of experience or strong interest in technical writing.
• Familiarity with REST API request and response payloads, status codes, and error responses.
• Basic familiarity with Git workflows (branching, committing, pull requests).
• Markdown fluency, and willingness to learn MDX components.
• Care for precision: consistent terminology, correct field names, no invented behavior.
• Proven ability to interview engineers and turn their input into accurate, up-to-date documentation
• Self-direction in a part-time, remote, largely asynchronous role.

Helpful, but not required:

• Experience in a technical support, QA, or engineering role is a plus.

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated compensation for this role is: $60 - 75/h

Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.

Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

• Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
• Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area.

Benefits & Perks for FTE Provers:

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)
• A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment:

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

Privacy & Data Protection:

When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.