Leadership

At Chick-fil-A we have 4 levels of Leadership:Certified Trainer, Operations Captain, Operations Director and Executive Director. Leadership opportunities are full-time restaurant positions working 40-50 hours per week. Responsibilities include: shift leadership, scheduling, inventory, and all aspects of food safety and food quality. Position Type Full-time Our Benefits Include A fun work environment where you can positively influence others. Flexible scheduling (closed Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay 401K Health Care Benefits Leadership Responsibilities Strong Sense of Character Previous restaurant or hospitality leadership experience preferred Sustained, excellence performance is required "Core 4" Recipe for Service: Create Eye Contact, Share a smile, Speak with a Friendly Tone, Always say " My Pleasure." Practice 2nd Mile Service with a servant attitude and generosity Excellent communication and interpersonal skills Strong Team work characteristics Leading a shift of 25-35 people and an overall team of 100+employees Spirit of Hospitality College Degree preferred Leadership Qualifications Communication Skills : The ability to convey ideas clearly and listen to others is essential. Emotional Intelligence : Understanding and managing one's own emotions and being empathetic towards others. Vision : The ability to set a clear direction and inspire others to follow it. Decision-Making : Making informed and timely decisions, even under pressure. Integrity : Demonstrating honesty, ethical behavior, and consistency in actions. Adaptability : Being flexible and open to change, and able to navigate uncertainty. Problem-Solving Skills : The ability to identify problems, generate solutions, and implement them effectively. Team Building : The ability to build, motivate, and manage a team to achieve goals. Conflict Resolution : Managing and resolving conflicts in a constructive manner. Delegation : Assigning tasks appropriately and trusting team members to execute them. Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr Workstream