Lead Product Owner, Common Services

Career Area:Technology, Digital and DataJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.Job Summary:As a member of the Cat Foresight product team, you will be responsible for common services management space of Cat Foresight, Caterpillar’s premier equipment and fleet management platform. This role focuses on serving as a critical liaison between customers, field service teams, and product development, ensuring Cat Foresight delivers measurable value across customer segments. You will own core customer relationships and take a customer back approach to deliver features.What You Will Do:Work collaboratively with cross-functional teams to develop and implement design changes.Conduct business sign off testing and simulations to validate design modifications and ensure they meet performance and quality standards.Evaluate customer feedback and integrate insights into product enhancements.Lead root cause analysis for product failures and develop corrective action plans.Communicate ideas effectively to stakeholders at all levels.Collaborate with development teams to meet industry requirements.Deliver on short-term needs that align with long-term strategic visions.Analyze product performance data to identify areas for improvement.Own key customer relationships to better understand product usage and enhancement requests. What You Will Have:Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.Considerations For Top Candidates:Extensive experience with data integrationsHighly prefer fleet or equipment management experienceStrong listening skills to identify new products and features from customer feedbackExperience in the development of web solutionsSelf-motivated, results-driven individual with technical expertiseExperience working with cross-functional teams including engineering, sales, and field supportStrong analytical skills with the ability to translate operational insights into actionable product improvementsExplains products and services with little or no use of technical jargon or advanced vocabularyPerceives lack of audience comprehension; further simplifies explanation when neededPerforms at least 3-4 concurrent activities without reducing productivityMakes sound recommendations when faced with complex and contradictory alternativesFacilitate design reviews and walkthroughsAnalyzes benefits and drawbacks of specific proposalsBackground in construction operations with hands-on experience using Caterpillar technologiesWhat You Will Get:Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.Additional Information:This position will be based out of either our Chicago, IL; Peoria, IL or Broomfield, CO offices.May include up to 25% travel as neededAbout Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.Summary Pay Range:$128,470.00 - $208,770.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits:Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.Medical, dental, and vision benefits*Paid time off plan (Vacation, Holidays, Volunteer, etc.)*401(k) savings plans*Health Savings Account (HSA)*Flexible Spending Accounts (FSAs)*Health Lifestyle Programs*Employee Assistance Program*Voluntary Benefits and Employee Discounts*Career Development*Incentive bonus*Disability benefitsLife InsuranceParental leaveAdoption benefitsTuition Reimbursement* These benefits also apply to part-time employeesVisa Sponsorship is not available for this position.Posting Dates:August 24, 2026 - September 7, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.Not ready to apply? Join our Talent Community.SummaryLocation: Peoria, Illinois; Chicago, Illinois; Westminster, ColoradoType: Full time