Senior Clinical Manager, Laboratory PNE, Martha's Vineyard Hospital

Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for the daily operation of the lab: staffing, workflow, quality, safety, and regulatory compliance. The position provides daily management and strategic direction for the laboratories. Ensures compliance with all relevant federal, state, and accreditation requirements. This role oversees operations at multiple sites and requires strong management skills, as well as a collaborative approach when working with leaders both locally and within the system. This is an on-site role, rotating sites as operational and situational needs require. Does this position require Patient Care? No Essential Functions: Develops and maintains QA systems to ensure a high level of performance and effective remedial actions to address deviations from performance specifications. -Review performance information, identify opportunities for improvement, and take action to eliminate root causes of performance that do not meet expectations. -Review event management reports, investigate complaints or problems, and analyze data to identify trends or patterns. -Ensure a validation protocol and validation summary is created for new or changed processes. -Assigns, monitors, and supervises work to ensure compliance with laboratory SOPs and applicable federal, state, and accreditation requirements, including health/safety and patient confidentiality. -Ensures the laboratory is prepared for all regulatory reviews and inspections (e.g., TJC, CAP, FACT). -Oversees the coordination of clinical trials with principal investigators, study coordinators, quality assurance, and compliance. -Manages computer systems to access clinical laboratory results, produce worksheets on components processed, and perform other data collection or analysis activities. -Conducts interviews and recommends candidates for hiring in accordance with departmental policies to ensure adequate staffing for the laboratory. -Responsible for staff orientation, training, competency assessment, and continuing education, including required department training (safety, infection control, compliance). Qualifications Education: Bachelor's Degree Laboratory Sciences required or Master's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? No Licenses and Credentials: ASCP Certified Medical Technologist [MLT, MT, MLA, Histologists] - Generic - HR Only required. Experience: Lab experience 5-7 years required and Demonstrated leadership experience in hospital-based CLIA laboratory 3-5 years required. Knowledge, Skills and Abilities: - Detailed knowledge of all regulatory requirements, including CAP, Joint Commission, and CLIA. - Expert knowledge of laboratory health and safety protocols. - Strong innovative attributes to remain on top of technology shifts. - Effective written and verbal communication skills. - Read, write and comprehend English sufficiently to communicate with patients, laboratory and others. - Strong knowledge of personnel and employment practices. - Ability to effectively manage staffing levels and workloads. - Ability to effectively interview and train new employees. Additional Job Details (if applicable) This is a Per Diem position. Remote Type Hybrid Work Location One Hospital Road Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $39.63 - $57.62/Hourly Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.