Warehouse/ Service Specialist

Position: Warehouse/Service Specialist Hours: Monday-Friday 8am-5pm Role Overview Verifies and keeps records on all outgoing shipments, prepares items for shipments, and is responsible for delivering and picking up patient supplies and equipment to/from their homes in accordance with all policies and procedures. Tests, repairs, maintains and assists with cleaning equipment and related accessories that are provided to PHS clients. Service Specialist/Delivery Activities Establishes and maintains effective relationships with the patients, families and caregivers as well as all PHS employees. Manages time efficiently and is competent in estimating drive times. Assists the Support Services department as needed, which may include delivering equipment to patients from time to time in certain locations. Interacts with customers/clients, as necessary. Schedules and makes deliveries to patients’ homes in a timely manner. Confirms delivery and reports potentially unsafe conditions. Performs and instructs the initial set‑up of oxygen and some DME. Performs data entry functions to log customer visits, conversations and follow‑ups. Coordinates regular maintenance service to company vehicles. Warehouse Activities Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Determines method of shipment based on time constraints and customers’ special needs. Assembles cardboard containers or selects preassembled containers. Picks correct products per order and prepares packages for shipping. Posts weights and shipping charges, and affixes postage. Unpacks and examines incoming shipments for damage and reports to purchasing if needed. Examines outgoing shipments to ensure shipments meet specifications. Assists clinicians with locating and preparing equipment and supply needs. Completes necessary warehouse‑related paperwork. Maintains inventory of shipping materials and supplies. Orients and trains company staff to warehouse as needed. Cleans, tests, and performs minor repairs & maintenance on equipment and related accessories per company policy and manufacturer’s recommendations. Recommends improvements or procedural changes to the Biomedical Supervisor. Interacts with internal and external customers to provide assistance with equipment needs. Opens low‑level equipment and performs repairs while meeting electronic and healthcare industry standards. Completes equipment processing administrative tasks such as data entry and paperwork. Qualifications Valid State Driver’s License (must have a clean record) if working in a location where there is assistance with deliveries. Benefits Holiday Pay Paid Time Off Health and Dental insurance Short & Long‑Term Disability and Life Insurance 401(k) with match & educational benefits Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #J-18808-Ljbffr Pediatric Health Choice, Inc.