Director of Operations - Convenience/Food Store & Fuel Retail

Job Description

DIRECTOR OF OPERATIONS - Convenience Store & Fuel Retail - Lafayette, LA area

Compensation: $100,000

Annual Bonus: Up to 20% based on performance

Benefits: Comprehensive health, dental, vision, life, STD/LTD, AD&D and more

Additional: Company vehicle, fuel and business travel expenses, paid time off

Travel: Frequent travel throughout Louisiana

LEAD THE GROWTH OF A MULTI-LOCATION CONVENIENCE & FUEL BUSINESS

Our client is a growing convenience store and fuel retail company with an ambitious expansion strategy throughout Louisiana. We are seeking an experienced, hands-on Director of Operations who is ready to take on a broader leadership opportunity than a traditional District Manager role.

This is a highly visible, field-based position for a proven multi-unit operator who understands that strong store performance starts with strong people, disciplined execution, financial accountability, and consistent field leadership.

The Director of Operations will have meaningful influence over operations, people, profitability, systems, culture, and new-store growth , while working closely with leadership to build a scalable operating platform for continued expansion.

MANDATORY QUALIFICATIONS

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• 3+ years of successful multi-unit management experience
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• 5+ years of total convenience store, gas station, travel center, or comparable experience
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• Currently leading multiple convenience/fuel locations
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• Proven responsibility for store-level P&L and financial performance
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• Strong understanding of fuel operations, inventory, shrink, labor, merchandising, cash controls, and profitability
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• Demonstrated ability to recruit, coach, develop, and hold Store Managers accountable
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• Valid driver's license and ability to travel extensively throughout Louisiana
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WHAT YOU'LL OWN

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• Drive sales, gross margin, labor, shrink, inventory, expenses, and profitability across multiple locations
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• Maintain a strong field presence through scheduled and unannounced store visits and operational audits
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• Lead, coach, develop, and hold Store Managers/General Managers accountable for results
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• Oversee staffing, scheduling, productivity, customer service, merchandising, promotions, inventory, and foodservice execution
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• Oversee fuel pricing, gallons sold, fuel margins, deliveries, reconciliation, and variance investigation
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• Maintain strong cash, inventory, lottery, and asset-protection controls
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• Ensure compliance with applicable fuel/environmental, alcohol, tobacco, foodservice, lottery, SNAP/EBT, safety, licensing, and inspection requirements
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• Oversee facilities, fuel equipment, vendors, and service providers
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• Monitor competitors and identify opportunities to increase sales, improve margins, and reduce expenses
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• Build a culture of accountability, urgency, customer service, integrity, and operational excellence
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PLAY A KEY ROLE IN COMPANY GROWTH

As the company expands, you'll also help evaluate, transition, and integrate new locations.

Responsibilities may include:

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• Operational due diligence on potential new locations
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• Store takeover and transition planning
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• Management and staffing plans for new locations
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• Implementation of operating procedures, controls, reporting, and performance expectations
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• Identifying purchasing, staffing, maintenance, vendor, and management synergies
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• Helping develop scalable SOPs and systems to support continued growth
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IDEAL BACKGROUND

The ideal candidate is a proven multi-unit convenience/fuel operator who enjoys being in the field, knows how to read a P&L, develops strong Store Managers, and takes ownership of results.

Experience with new-store openings, acquisitions, conversions, or integrations is highly valued. Familiarity with UST/environmental compliance, foodservice, alcohol/tobacco, lottery, POS/back-office systems, and fuel equipment is also preferred.

WHY CONSIDER THIS OPPORTUNITY?

This is more than a traditional district management position. You'll have the opportunity to help shape the people, systems, processes, culture, and operating standards of a growing convenience and fuel business.

As the company expands throughout Louisiana, the scope and impact of this leadership role will grow with it.

If you're a successful multi-unit convenience/fuel leader who is ready to take on greater ownership and help build something for the next stage of growth, we'd like to hear from you.

Apply confidentially today. All applications will be reviewed by a Recruiter.