County Administration Compliance Supervisor

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Department Information

STATE OF COLORADO RESIDENCY REQUIRED AT TIME OF APPLICATION NOTE: This announcement may be used to fill multiple openings.

The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado. We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. We are looking for a County Administration Compliance Supervisor to join our Partner Relations and Administration Division within the Policy, Communication & Administration Office! The Partner Relations and Administration Division, County Administration Programs Section, serves as the Department's subject matter experts (SME) and Senior and Staff Authorities on county and tribal relations, communications, and outreach; county oversight through management of statutory and regulatory administrative rules and requirements, site reviews and administrative dashboards; county compliance, including formal non-compliance noticing and corrective plans, interoperability, information and cyber security, non-discrimination and accessibility, and other areas of county compliance; county administration funding, budgeting and fiscal monitoring and implementation and monitoring of county contract and grant administration. Therefore, Department leaders rely on Division SMEs, Staff and Senior Authorities to make recommendations to systemically improve the local administration system, to make daily decisions that impact a workforce of 4,500+ county and eligibility site staff and to develop strategies, project plans and mitigation plans to address systemic issues. Division staff recommendations, as managed by this position, are taken as fact by Executive Leadership within the Department and in other state agencies, and by the Governor's Office and General Assembly, as their expertise in local governments and local administration is specialized and unique; these recommendations also directly impact and influence other state agencies Executive Leadership. Division programs include oversight and administration of the County Grant Program and County Incentives Program; the Management Evaluation Review Program and the Desk Review Program; the county administration portion of the Medical Assistance Performance (MAP) Dashboard Program; the Memo Series program, which issues legally-binding guidance to Department contractors and agents; and the County Administration fiscal monitoring and oversight program. Staff in the Division manage over 130+ different contracts and grant agreements, ensuring deliverables and performance benchmarks are met. Division staff work closely with, and directly influence, processes within the Eligibility Division, Fraud, Waste and Abuse Division, the Office of Community Living and other staff on ensuring county partners are held accountable. As part of the State of Colorado, HCPF offers a competitive benefits package:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Accrued Sick Leave for State of Colorado Temporary Employees
• Flexplace and Flextime work arrangements
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
• Free RTD EcoPass to all eligible State Employees
• Credit Union of Colorado Membership Eligibility
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

We are onboarding new employees using a hybrid approach. The Department supports flexible work arrangements. Depending on the business need and description of the position, we have options that range from fully remote, hybrid, to full-time in the office. Specific discussions about the schedule will be discussed during the offer stage.

Description of Job

This position is the Unit Supervisor of the County Administration Compliance Unit; as such, it oversees unit staff responsible for county oversight and compliance and county complaints and escalations. In addition, the position is responsible for the implementation and contract administration of the County Incentives Program performance contracts. The position also holds a lead role in the county administration programmatic monitoring program and compliance through existing processes such as the Management Evaluation Review Program and Desk Review Program and the issuance of Management Decision Letters, Improvement Action Plans (IAP) and Corrective Action Plans (CAP) for programmatic compliance issues. Additional duties include, but are not limited to:

• Planning, prioritizing, assigning, analyzing and monitoring workflow, and maintaining appropriate staffing levels and reviewing progress to ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and objectives
• Establishing work schedules, reviewing and approving work time and absences
• Initiating the hiring process, providing subject matter expertise to HR during the comparative analysis process, interviewing candidates
• Leading the County Administration Compliance Unit to design objectives, develop, write and justify contract terms, conditions and Statements of Work for the County Incentives Program related to the county's local administration of the Medical Assistance Program. The position is responsible for the management of budget and administration, including contract management, of the County Incentives Program
• Collecting and evaluating data to support contractual decisions, measure performance and evaluates strategies required to administer the program and monitor compliance with contract terms and conditions
• Establishing procedures to ensure payment accuracy and directs unit staff to conduct quality reviews of any data used for payment
• Setting goals for oversight programs and regulations; monitoring performance of programs and ensuring program deadlines are met
• Ensuring oversight programs comply with the federal and state law, the Department's strategic goals and leadership direction from the Senior Executive Team or Executive Leadership Team. Communicating such requirements, goals and direction to program staff, both within and outside the unit
• Is the Medical Assistance Performance (MAP) Dashboard measure owner, reviewing dashboards to determine county compliance and coordinating with other program, unit and section staff to monitor ongoing performance and accuracy measures
• Is responsible for special projects and duties as assigned by Policy, Communications and Administration Office Director, Partner Relations and Administration Division Director or Deputy Division Director or the County Administration Programs Section Manager

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Education and Experience: Eight years of professional experience working in state or local government, managing compliance and/or enforcement of rules and regulations, including interpreting and understanding the language of legislation and state rules. OR Bachelor's degree from an accredited institution in Public Administration, Business Administration, Social Sciences or similar field of study; AND four years of professional experience working in state or local government, managing compliance and/or enforcement of rules and regulations, including interpreting and understanding the language of legislation and state rules. Substitutions: Additional appropriate education will substitute for the required experience on a year-for-year basis. PREFERRED QUALIFICATIONS

• Prior or current state experience related to the duties of this position

• Experience communicating with people of diverse cultural, ethnic, and/or socioeconomic backgrounds

• At least six years of professional experience working with Medical or Public Assistance Programs at the state or local level

• Political acumen in managing oversight and compliance matters related to state and federal funding

• Demonstrated experience working with and/or knowledge of the Colorado Anti-Discrimination Act (CADA), Equal Employment Opportunity Commission (EEOC)

• Demonstrated experience working in a high-stress, fast-paced, high-profile environment and adapting to shifting priorities;

• Customer service and interpersonal skills, including the ability to use de-escalation skills/techniques when necessary;

HIGHLY DESIRABLE KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;
• Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. CONDITIONS OF EMPLOYMENT

• All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.
• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
• 10-20% of the time related to county oversight and compliance travel.

APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (View email address on us.fitly.work), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed View phone number on us.fitly.work) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at View phone number on us.fitly.work; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (PLEASE READ CAREFULLY) Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered. Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below. Comparative Analysis Process The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. Failure to submit properly completed documents by the closing date will result in your application being rejected. ADAAA Accommodations : The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Virginia Miller, at View email address on us.fitly.work. The Department of Health Care Policy & Financing does not offer sponsored visas for employment purposes.