Service Desk Lead - Operations & Escalation Champion
$84.9k - $154.5kASM Research, An Accenture Federal Services Company
A leading IT services provider based in Lansing, Michigan is seeking a Service Desk Lead to oversee daily operations of the service desk. This role requires strong leadership to manage shift teams, ensure quality service delivery, and serve as the primary escalation point for issues. Candidates should possess a Bachelor's degree in IT or a related field and have significant experience in service desk operations. The position offers a competitive salary range from $84,900 to $154,500 depending on experience and skills. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 1 day ago
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