IT Helpdesk Specialist - On-Call End-User Support

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Waterloo, Iowa is seeking a Computer Support Specialist. This role involves maintaining agency computer and communication systems, ensuring compliance with policies, and providing exceptional customer service.

The ideal candidate should have an associate or bachelor’s degree in Computer Science or a related IT field with at least 1-year experience in end-user support. Effective communication skills, computer proficiency, and a positive attitude are essential.