Coach

Job Title

The National Center for Child Welfare Excellence, Silberman School of Social Work at Hunter College through an exciting partnership with New York City Administration for Children Services (ACS) will develop, implement, and evaluate transfer of learning strategies for the ACS's Office of Training and Workforce Development (OTWD). ACS's OTWD is a state-of-the-art professional development institute that deepens knowledge, strengthens skills, and provides support to child welfare and juvenile justice staff as they strengthen and support New York City's children, youth, and families.

Through the partnership between the Silberman School of Social Work and ACS, the Coach will join a dynamic team responsible for the ongoing implementation of coaching programming. Reporting to Silberman leadership, the Coach will work closely with ACS leadership to support the integration of coaching into supervisory practices. The Coach will collaborate with team members and be based on-site at the ACS Division of Youth and Family Justice.

Responsibilities

• Support efforts to promote and establish buy-in for the vision and planning related to building a learning culture and implementing the coach approach.
• Work collaboratively with ACS WI coaching team to support Supervisors to incorporate the coach approach into supervision and implement strategies to support staff to practice newly learned skills on the job.
• Provide individual and group coaching, support, and feedback to program staff to support the incorporation of coaching into supervisory practices within DYFJ.
• Provide onsite technical assistance to aid in implementation and ensure that best practice is being utilized consistently throughout departments.
• Support the design, pilot, and implementation of coaching learning opportunities for Supervisors to support transfer of learning efforts for identified learning programs.
• Create a method of developing accountability to ensure that supervisory coaching is effectively delivered.
• Support the transfer of learning to enhance the effectiveness of DYFJ learning programs through the facilitation of individual and group coaching sessions, coaching collaboratives, practice labs, and skill refreshers.
• Meet weekly with ACS and Silberman leadership to develop programming and sustainability strategies.
• Participate in coaching sessions with colleagues to enhance own professional development.
• Public speaking, as needed, regarding the initiatives described above
• Other duties as assigned.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related field
• Preference for candidates who have experience using coaching and skills such as motivational interviewing and assessment of risk and safety
• Sensitivity and experience working with diverse cultural and linguistic populations
• A minimum of 2 years of public and/or private agency experience working within a child welfare or juvenile justice system
• A minimum of 2 years of supervisory experience in a social service setting
• Ability to travel between program locations

Preferred Skills

• High comfort level working within juvenile detention centers, ability to conceptualize, process, develop, and implement projects in a timely manner
• Strong working knowledge of supervision and coaching on all levels
• Ability to speak to large groups and experience with facilitation
• Working knowledge of organizational development and change management theories and strategies
• Ability to positively engage with partners at various levels of hierarchy
• Ability to work as part of a team, as well as independently, to achieve necessary results
• The capability to prioritize tasks and manage multiple projects at one time
• Excellent oral and written communication skills
• Strong organizational skills and attention to detail
• Commitment to a collegial workplace is required

Hours: 35 hours/week (daily schedule varies, with occasional evening hours required). Due to the nature of this division's work, this schedule is subject to change and will most likely require flexibility for the employee.

Pay Range: $80,000 - $85,000

RFCUNY Benefits RFCUNY Employee Benefits and Accruals

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