Sales Account Manager

ABOUT ADVACARE
AdvaCare Pharma produces and distributes a wide range of medical products under our brands to more than 65 countries, but what makes us different than others in the industry is our dedicated mission to bring essential healthcare to those that need it most in underserved, developing countries.

WHY WORK AT ADVACARE?
We are a fast growing, dynamic, and well organized company offering excellent growth opportunities and valuable experience in sales, international business, client development and negotiation. According to our present and past account managers, the skills acquired are game changing for their career paths. We provide real world experience and new perspectives on how to develop valuable capabilities.

Our staff is comprised of young, motivated and passionate nationals from China, USA, Spain, Italy, Russia, Indonesia, Peru… just to name a few. Our company structure, being a matrix organization (mostly horizontal), is highly organized yet flexible. Working environment is friendly and we value a strong work-life balance for our team members. An open-door policy allows all employees the ability to speak their mind to improve company culture, processes and environment.

JOB DESCRIPTION
AdvaCare Pharma is looking for a qualified Sales Account Manager to join our team. You will be responsible for developing customer accounts.

Account Managers play a crucial role in the negotiation process, oversee the coordination of several departments throughout the ordering process, and develop our distributors to help them grow their business in their home markets. Excellent communication, both internally and with customers, is needed to provide the high level of service that AdvaCare Pharma is known for.

Ultimately, you will be expected to grow your distributor accounts in both revenue and product range by understanding their market and needs. Coordination with our Marketing Department for promotional support adds a unique aspect to the position. Our training program also provides effective business development skills and a real understanding of international business.

This role requires high attention to detail, multitasking skills, strong time and project management skills, and most of all a desire to grow, succeed and be part of a team.

RESPONSIBILITIES
1. Manage distributor orders and coordinate internal tasks with our Procurement, Design, Logistics and Marketing Depts.
2. Develop positive relationships with distributors.
3. Act as the point of contact, in a project manager-like role to handle distributors’ individual needs.
4. Resolve conflicts and provide solutions to customers in a timely manner.
5. Report on the status of accounts.
6. Set and track sales account targets, aligned with company objectives.
7. Learn the exporting process from beginning to end.
8. Effectively follow the SOPs, and even contribute to the improvement of procedures.

REQUIREMENTS
• Bachelor’s degree in Business, Marketing or a related field
• Past experience in sales or sales-related positions
• Detail-oriented with a focus on accuracy
• Strong organizational and time management skills
• Strong analytical and problem-solving abilities
• Fluency in English verbal and written communication
• Excellent communication and negotiation skills
• Experience with project management a plus
• Experience using ERP systems a plus
• Self-motivated and able to thrive in a results-driven environment
• Ability to handle multiple priorities and meet deadlines.

QUALIFICATIONS:
- Transferable valid work permit
- MUST CURRENTLY LIVE IN SHANGHAI, CHINA

Important: please note that we are interested in a specific kind of person who can commit for at least 2 years, is highly motivated, and interested in international business. we will provide all training, but employee must be willing and open to learn. we provide excellent opportunities for advancement and personal development.

LANGUAGES:
-English (native or fluent)
-French useful but NOT REQUIRED
-Other languages useful but NOT REQUIRED

BENEFITS
- Visa
- Full paid annual leave and sick leave