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Center Assistant Manager- Floating Bergen County

The UPS Store

Center Manager

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to "listen and lead." He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

Responsibilities
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Implements the store marketing program
  • Assist store manager with Center financial's and prepares/provides reporting
  • Assists in managing inventory
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned
  • Strong sales skills and sales training ability to lead and motivate team of associates
  • Assists store manager in handling the monthly reporting
  • Attend management and staff meetings/training seminars
  • Float and cover between our 8 NJ locations as needed with a focus on Bergen County Locations.
  • Cash handling & opening/closing procedures
Qualifications
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Bona fide management/leadership skills
  • Willing to accept full accountability for Center operations
Vacancy posted 1 day ago
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