Sales Associate

Location Trek Store Livermore Job Overview As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and maintain meaningful relationships with riders in your community. The pace is fast, the customers are curious, and a customer‑centric team mentality is essential. We value hospitality skills first and prefer someone eager to learn over someone who thinks they know it all. If you’re already a bike expert, that’s awesome – if not, we’ll train you. The key is to treat customers, evaluate their needs, and exceed their expectations. Responsibilities Help customers find the right bike and accessories. Educate customers on product features and benefits. Provide exemplary hospitality and ensure a welcoming store experience. Maintain accurate records of sales and customer interactions. Collaborate with teammates to meet daily sales goals. Qualifications Positive, pitch‑right‑in attitude and motivation to help every customer. Warm, approachable manner with great listening skills. Excellent communication with customers and teammates. Desire to cultivate customer relationships and build a client base. Commitment to delivering the best possible cycling experience for each customer. Compensation Hourly Rate: $15.00 - $20.00 Benefits Flexible and fun company culture. Competitive health care – PPO & HDHP medical plan options. Flexible Spending Accounts (FSA). 401(k) with match and Employee Stock Ownership Plans (ESOP). Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) Employee discounts on all product. Deep partner retail discount. Equal Employment Opportunity (EEO) Statement We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E‑Verify employer. #J-18808-Ljbffr