System Administrator - Elite Managed Services
$60.57k - $74kFull-time
Logicalis, Inc.
Summary The System Administrator serves as a high-touch, senior-level technical consultant and primary infrastructure lead for high-value client enterprise environments. This role bridges advanced cloud and hybrid architecture, proactive systems management, and executive client consultation. Unlike traditional operational support roles focused primarily on break/fix ticketing, the System Administrator acts as a trusted technical advisor. Responsibilities include executing complex cloud transformations, optimizing hybrid infrastructure, driving Tier 3 operational escalations, conducting proactive technical health checks, and leading technology roadmapping alongside client leadership and Logicalis Account Executives. Essential Duties and Responsibilities Strategic Client Engagement & Technical Advisory
This job has no supervisory responsibilities. Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education
- Serves as the dedicated technical owner and key contact for high-value Elite Managed Services enterprise accounts
- Conducts regular technical health checks, architecture reviews, and technology roadmapping sessions in close partnership with client leaders and Logicalis Account Executives.
- Translates complex business objectives into scalable, resilient technical solutions across hybrid cloud ecosystems.
- Leads incident response for critical outages, delivering clear root cause analysis (RCA) and long-term remediation strategies with exceptional executive composure.
- Azure Architecture & Operations: Architect, configure, and maintain enterprise Microsoft Azure environments, including IaaS, PaaS, networking, ExpressRoute, VPN Gateways, Azure Virtual Desktop (AVD), and storage.
- Identity & Access Management (IAM): Architect and administer identity solutions across Active Directory Domain Services (AD DS), Microsoft Entra ID, Single Sign-On (SSO), multifactor authentication (MFA), and Conditional Access policies.
- Hybrid Virtualization: Manage and integrate on-premises virtualized infrastructure, including VMware vSphere and Microsoft Hyper-V, with Azure cloud workloads.
- Backup & Disaster Recovery: Implement and regularly validate business continuity, backup, and failover capabilities across hybrid environments using Azure Recovery Services, Veeam, and Zerto.
- Automation & Scripting: Drive operational efficiency through administrative automation using PowerShell, Azure CLI, ARM templates, or Bicep.
- Resolves complex, escalated technical issues spanning operating systems, cloud identity, networking, and virtualization platforms.
- Authors and maintains high-quality technical documentation, operational runbooks, and environment architecture diagrams.
- Adheres to and enforce ITIL-aligned Incident, Problem, and Change Management practices customized to enterprise governance standards.
- Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, as well as Logicalis policies and procedures, to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
- Supports and conducts self in a manner consistent with customer service expectations.
This job has no supervisory responsibilities. Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline strongly preferred, or equivalent high-level professional industry experience.
- Minimum of 7-10+ years of progressive experience in enterprise systems engineering, cloud administration, or senior managed services consulting roles.
- Deep hands-on experience in Microsoft Azure cloud infrastructure design, deployment, resource optimization, and network topology.
- Mastery of enterprise Active Directory Domain Services, including Group Policy, DNS/DHCP, and trust relationships, and Microsoft Entra ID, including Conditional Access, Privileged Identity Management (PIM), SSO, and hybrid synchronization.
- Proficiency with Windows Server 2016-2022 and VMware vSphere or Hyper-V cluster management.
- Solid scripting capabilities in PowerShell or Azure CLI for scalable systems administration.
- Familiarity with enterprise networking, including Cisco switching, routing, and firewalls, or a legacy systems background in Linux, Unix, or IBM environments is a plus.
- Microsoft Certified: Azure Administrator Associate (AZ-104).
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305).
- Microsoft Certified: Identity and Access Administrator Associate (SC-300).
- Ability to communicate complex technical topics clearly to non-technical client executives.
- Demonstrated urgency and proactive ownership in identifying infrastructure risks and optimizing client environments before outages occur.
- Ability to act as a seamless bridge between technical execution, client relationship management, and account growth.
- Strong executive presence, sound judgment, and composure during critical incidents and escalations.
- Ability to collaborate effectively across Sales, Engineering, Service Delivery, Security, and other internal teams.
Vacancy posted 1 day ago
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