Director, AI Engineering

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

About You

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers and are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Director of AI Engineering

Lantern is looking for a Director of AI Engineering to lead the strategy, development, and delivery of AI and machine learning capabilities across the organization. This is a senior leadership role responsible for building and scaling a high-performing AI engineering team, setting the technical vision for ML/LLM systems, and ensuring that AI initiatives are tightly aligned with Lantern’s product strategy, care workflows, and business objectives. You will report to the VP of Engineering and work closely with executive leadership to shape how AI transforms care delivery and operations at Lantern.

Location

Hybrid - at least 3 days/week in one of our offices: Dallas, TX / Vancouver, BC Canada / Chicago/Evanston / New York / Washington, DC

Responsibilities

• Define and execute the AI engineering strategy and technical roadmap, ensuring alignment with Lantern’s product, clinical, and business priorities.
• Build, lead, and scale a high‑performing AI engineering team, including hiring, mentoring, performance management, and creating a culture of technical excellence and innovation.
• Drive rapid AI proof‑of‑concept development, moving from problem identification to working prototypes on aggressive timelines, and shepherding successful POCs into production‑grade systems.
• Own the end‑to‑end lifecycle of ML/LLM systems—from research and experimentation through production deployment, monitoring, and continuous improvement.
• Establish and maintain best‑in‑class MLOps practices: experiment tracking, reproducibility, CI/CD for models, automated testing, drift detection, observability, and scalable infrastructure on Azure.
• Partner with product, clinical operations, marketing, data, and engineering leadership to identify high‑impact AI opportunities and translate them into well‑scoped, executable initiatives.
• Lead architecture decisions for ML/LLM systems, ensuring scalability, reliability, security, and compliance with healthcare regulations.
• Establish clear KPIs and success metrics for the AI engineering function, including model performance, delivery velocity, team health, and business impact.
• Champion responsible AI practices across the organization, including fairness, transparency, explainability, and regulatory compliance in healthcare contexts.
• Represent the AI engineering function to executive leadership, providing regular updates on progress, risks, and strategic recommendations.
• Build external visibility for Lantern’s AI capabilities through thought leadership, community engagement, and talent brand building.

Experience & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience; Master’s preferred.
• 10+ years of experience in software engineering or machine learning, with at least 4 years in a leadership role managing ML/AI teams.
• Proven track record of building and shipping production ML/LLM systems at scale, including end‑to‑end ownership from research through deployment.
• Deep technical expertise in ML frameworks (PyTorch, TensorFlow, scikit‑learn), LLM technologies (prompt engineering, RAG, embeddings, fine‑tuning, agents), and modern MLOps practices.
• Strong experience with cloud‑native ML infrastructure on Azure, including Azure ML, Databricks, and Azure DevOps pipelines.
• Demonstrated ability to rapidly prototype AI solutions and drive them to production on aggressive timelines.
• Experience with big data ecosystems (Spark, Databricks, Delta Lake) and streaming technologies.
• Excellent leadership skills: hiring and developing high‑performing teams, managing cross‑functional relationships, and influencing at the executive level.
• Strong strategic thinking with the ability to balance long‑term vision with near‑term execution and business impact.
• Experience operating in regulated environments, ideally healthcare, with an understanding of compliance, data governance, and responsible AI principles.
• Outstanding communication skills with the ability to translate complex technical concepts for non‑technical stakeholders and executive audiences.

Strong Candidates Will Have

• Experience applying AI/ML capabilities in healthcare, health tech, or other regulated industries.
• Background working with clinical data, claims data, or healthcare operational workflows.
• Experience building and scaling AI teams from the ground up, including defining team structure, processes, and culture.
• Track record of delivering AI‑powered products that drove measurable business outcomes.
• Experience with LLM agents, agentic workflows, tool‑use orchestration, or multi‑step reasoning systems.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.