AV/IT Technician

AV/IT TechnicianThe AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience.Key ResponsibilitiesAudio-Visual Responsibilities:Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting.Assist with the installation and configuration of AV systems for meetings, conferences, and events.Ensure proper operation and quality of sound, video, and lighting during events.Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed.Collaborate with event coordinators and clients to meet their technical requirements.Information Technology Responsibilities:Provide technical support for hardware, software, and network-related issues for staff and guests.Install, configure, and maintain IT equipment such as computers, printers, and networking devices.Monitor and maintain IT systems, ensuring secure and efficient operation.Assist in the implementation of new technology solutions or upgrades.Ensure compliance with data security protocols and IT policies.Additional Duties:Document technical procedures, configurations, and troubleshooting steps.Maintain inventory of AV/IT equipment and manage repairs or replacements.Train staff on the use of AV/IT systems and software as needed.Stay updated on industry trends and advancements in AV and IT technologies.Qualifications:Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry.Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure.Familiarity with operating systems (Windows, macOS), network configurations, and basic IT troubleshooting.Excellent problem-solving skills and attention to detail.Physical Requirements:Ability to lift and move equipment weighing up to 50 lbs.Comfortable with extended periods of standing, walking, and working in various event environments.