Ice Cream Server/Cashier
ColdStone Creamery
Job Description
Job Description
Join our vibrant team as an Ice Cream Server and Cashier, where you’ll create delightful experiences for customers while efficiently managing sales transactions. This energetic role combines food service expertise with friendly customer interactions, ensuring every guest leaves with a smile. If you thrive in a fast-paced environment and love serving up sweet treats, this is your opportunity to shine! You’ll be the face of our fun and inviting ice cream shop, delivering exceptional service and maintaining a clean, welcoming space.
- Greet customers warmly and assist them in selecting their favorite ice cream flavors and toppings
- Operate POS systems to process sales accurately and efficiently
- Handle cash, credit card transactions, and food handling with precision and integrity
- Prepare ice cream signatures, shakes, floats, and other menu items following safety and sanitation standards
- Maintain cleanliness of the serving area, including cleaning equipment, counters, and dining space
- Upsell additional toppings or specialty items to enhance customer experience and increase sales
- Manage food safety protocols, including proper food handling, sanitation, and bussing tables as needed
- Previous experience in food service or quick service & fast food restaurant environments preferred
- Familiarity with POS systems is a plus
- Strong customer service skills with the ability to engage positively with guests of all ages
- Basic math skills for cash handling, retail math, and order totaling
- Ability to stand for extended periods and perform physical tasks such as lifting supplies or cleaning
- Knowledge of food safety standards and sanitation practices in a food industry setting
- Experience in cashiering, serving, or retail environments is advantageous
- Excellent time management skills to handle busy periods efficiently
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