GUEST SERVICES / HOST

Job Description

Job Description

Hi there! We are looking for an individual with prior fine dining experience, available to jump in and learn our restaurant quickly. Independently focused, but works well in a team format multi-tasking. If this is you, and we appeal to you, please apply! Thanks!

THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team!

Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.

What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant’s success.

Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience.

Benefits/Perks:

• Opportunities for career growth, all role promotions prioritized for in-house employees
• Flexible Scheduling, and closed 7 major holidays!
• Dining Discounts on and off shift
• Health benefits for eligible associates
• Starting pay $12.00-$22.00/hour + tips

Motivations: 

• A genuine commitment and interest in Hospitality
• A "Yes, and!" mentality toward Guests Services
• An intentioned appreciation toward teamwork, family, and community

Responsibilities 

• Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
• Upholds positive hygiene and cleanliness practices throughout all work shifts.
• Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
• Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
• Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
• Is familiar with the restaurant’s emergency procedures.
• Follows all duties, standards, and procedures outlined in the associate handbook.

Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Qualifications

• Previous experience in food service, hospitality, or in the back of house
• Ability to work well in a fast-paced environment
• Excellent customer service and time management skills
• Ability to work well in a team environment, and shows an eagerness to perform
• Motivated to make an impact and personally contribute to the success of the restaurant