General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
60,000-63,000 Annually
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
60,000-63,000 Annually
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Lake Mary, FL vacancy
$52.42k - $61.59k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $52420 per year - 61590 / year plus cash incentives ~ Employee discounts and free...SuggestedLocal areaFlexible hoursShift workMcDonald's
Lake Mary, FL3 days ago- ...Description: The role of Assistant General Manager (AGM) requires strong, positive, vocal leaders centered on mirroring the vision and direction of the company and of the General Manager. Assistant GM's must be hands-on leaders, providing positive communication and...SuggestedFlexible hoursShift work
Twistee Treat
Longwood, FL2 days ago - ...Assistant General Manager At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit...SuggestedHourly payLocal areaShift workNight shiftWeekend work
CAVA
Lake Mary, FL4 days ago - ...Are you looking for an opportunity for growth and have some management experience? Are you a natural leader, set high standards for... ...Hut could be the right next step for you! As an Assistant General Manager, the success of your day, week, month, and year is ultimately...SuggestedTemporary workFlexible hoursNight shiftWeekend work
Pizza Hut
Sanford, FL1 day ago $18 - $20 per hour
...Assistant General Manager EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create...SuggestedHourly payDaily paidFull timePart timeFlexible hoursWeekend workEŌS Fitness
Longwood, FL3 days ago$19 - $25 per hour
...provided High-energy atmosphere Career growth opportunities Continuing education opportunities Employment Type: Assistant General Manager Are you looking for an opportunity to make a difference in the lives of others through health and wellness? Do you also...Hourly payFlexible hoursWeekend workStretch Zone
Lake Mary, FL2 days ago- ...This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan... ...GAME TIME ENERGY, LIFETIME EXPERIENCE As an Assistant General Manager, you will manage Shift Managers, Servers, Bartenders,...Weekly payWork at officeShift workNight shift
Buffalo Wild Wings
Sanford, FL4 days ago - ...Assistant General Manager- Winter Springs Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant General...
Crunch Fitness
Winter Springs, FL2 days ago - ...Restaurant General Manager Opportunity At Arby's Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Do you excel in a fast-paced, customer-focused environment? If so, consider the opportunity...Shift workNight shift
Arby's
Winter Springs, FL4 days ago - ...General Manager General Managers are responsible for the overall operation of the restaurant. They are accountable for all aspects of guest service, food quality, cleanliness, safety and sanitation, labor, costs, production, maintenance, and ensuring all administrative...Casual workFlexible hoursShift work
Qdoba
Sanford, FL1 day ago - ...Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course... ...successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations...Work experience placementWork at officeFlexible hoursShift workNight shiftDay shift
Domino's Franchise
Sanford, FL1 day ago - ...Job Description: Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment...Work at officeLocal areaShift work
RaceTrac
Longwood, FL1 day ago - ...REQUIREMENTS THAT MANDATE EMPLOYERS TO POST PAY RANGES AND/OR GENERAL DESCRIPTIONS OF BENEFITS FOR ALL POSITIONS POSTED, THE RECOMMENDATION... ...within the restaurant because you'll: Lead the experience: Manage all aspects within the restaurant, including food production,...Full timeLocal areaFlexible hours
McDonald's
Winter Springs, FL15 hours ago - ...the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service...Local areaImmediate startShift workNight shift
Sonic
Longwood, FL1 day ago - TITLE: Bakery Manager/Lead Operator REPORTS TO: District Manager SUPERVISES: Up to 30 Bakery Team Members Position Summary: The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest...Work experience placementLocal areaAfternoon shiftEarly shift
Nothing Bundt Cakes
Lake Mary, FL4 days ago - ...General Manager BHF 0032 - Sanford, FL 32773 Overview Level Management Position Type Full Time Education Level Not Specified Category Management Description Position Summary The General Manager is the leader of the individual branch location. The General...Full timeLocal areaNight shift
Buddy's Home Furnishings
Sanford, FL1 day ago $52k
...-thru coffee industry. We're always looking for go-getters with a love of coffee and people. Ready to apply? The 7Venture Stand Manager assumes full responsibility for their location's growth, profitable operation and the preservation of 7 Brew's culture, mission statement...Work at officeAll shiftsShift work7 Brew
Winter Springs, FL15 hours ago- ...Job Description General Managers are responsible for overseeing the daily operations of a single Domino’s store. General Managers provide overall leadership and supervision over operations, and are accountable for achieving operational standards, food safety, profitability...Full time
Domino's Pizza LLC
Longwood, FL2 days ago $80k
...joy to families and businesses year after year Your Role Oversee installation and maintenance of holiday and event lighting projects Manage and motivate a team of lighting specialists and seasonal staff Ensure customer satisfaction through high-quality service delivery...Full timeSeasonal workWork at officeConfidential Careers
Sanford, FL1 day ago- ...decisions, including whether you receive an interview for the job or whether you are hired. Responsibilities and Qualifications The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer...Temporary workShift work
McDonald's
Longwood, FL7 hours ago $62.9k - $73.91k
...Join to apply for the General Manager role at McDonald's 2 days ago Be among the first 25 applicants Join to apply for the General Manager role at McDonald's Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU....Full timeFlexible hoursShift workMcDonald's
Lake Mary, FL3 days ago- ...A popular restaurant chain in Sanford, Florida is seeking an Assistant General Manager. This role involves overseeing daily operations and ensuring a top-notch guest experience. Candidates should have management experience and strong leadership skills. The position offers...
Red Robin
Sanford, FL1 day ago - Now Hiring: Restaurant General Manager in Sanford, FL Central Florida Taco Bell is looking for leaders who love serving customers and want to be part of a great restaurant company by running excellent shifts in a self-sufficient manner. Take ownership and responsibility...Immediate startShift work
- ...lead a restaurant team, build and grow top performers through training, skill development, consistent direction, and recognition. The Manager will identify and develop strong crew members to deliver excellent customer service, maintain high standards, and achieve financial...Flexible hoursNight shiftWeekend work
- ...Restaurant Assistant General Manager The Restaurant Assistant General Manager position is responsible for partnering with the Restaurant Managing Partner for seamless day-to-day operations with an unwavering commitment to excellence. As a Brand ambassador and a true second...Local areaShift workNight shiftWeekend work
Red Robin
Sanford, FL15 hours ago - ...General Manager In Training BHF 0032 - Sanford, FL 32773 Overview Level: Experienced Position Type: Full Time Education Level: High School Category: Retail Description A General Manager In Training is promoted or brought into the organization with the intent...Full time
Buddy's Home Furnishings
Sanford, FL1 day ago $48k - $55k
...guests. You see this in our hospitality, our inclusiveness and the promise to deliver great service. Benefits of Being an Assistant General Manager at Bojangles: We offer FLEXIBLE hours to fit your schedule - Morning, Evening, Weekends WEEKLY PAY Free Unlimited Telemedicine...Weekly payPermanent employmentFull timeWork at officeFlexible hoursShift workWeekend workDay shiftAfternoon shift- ...Assistant General Manager As a SONIC Drive-In restaurant Assistant General Manager, you will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent...Local areaImmediate startShift workNight shift
Sonic
Orange City, FL4 days ago $43k - $67k
...Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you...Hourly payNight shiftWeekend workAfternoon shiftVictra Inc
Orange City, FL2 days ago- ...Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a... ...Altamonte Springs, FL 32714 Overview The Assistant General Manager is responsible for continually focusing on achieving hotel...TraineeshipWork at officeWorldwide
The Brix Hotel
Altamonte Springs, FL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
