Receptionist Front Desk

Job Description

Job Description

Front Desk Receptionist – Medical Office

Location: Huntington Park, CA & Monterey Park, CA

Schedule: Full-Time | Monday–Friday

Work Locations: 3 days per week in Huntington Park and 2 days per week in Monterey Park

Pay: $21.00 Hourly

Position Overview

We are seeking a reliable, professional, and bilingual Front Desk Receptionist to join our medical practice. This position will support our growing office as we expand our clinical team and will play an important role in providing a positive experience for patients from the moment they arrive.

The ideal candidate is organized, dependable, comfortable working in a busy medical office environment, and able to communicate effectively with patients in both English and Spanish .

This position requires the ability to regularly work at both our Huntington Park and Monterey Park offices .

Key Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Verify patient demographic and insurance information.
• Assist with patient check-in and check-out procedures.
• Schedule, confirm, and reschedule patient appointments.
• Answer incoming phone calls and assist patients with general questions.
• Collect copayments and other patient-responsibility amounts when applicable.
• Ensure patient forms and required documentation are completed.
• Maintain accurate patient information in the electronic health record system.
• Communicate with clinical and administrative staff regarding patient needs.
• Assist with coordinating patient flow throughout the office.
• Maintain an organized and professional front desk and waiting area.
• Protect patient confidentiality and follow HIPAA requirements.
• Perform additional administrative duties as assigned.

Qualifications

Required

• Ability to communicate effectively in English and Spanish .
• Ability and willingness to work at both the Huntington Park and Monterey Park locations.
• Strong customer service and communication skills.
• Professional and courteous demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and ability to learn electronic medical record systems.
• Dependable attendance and punctuality.
  

Preferred

• Previous experience working in a medical office, clinic, or healthcare environment.
• Previous front desk, receptionist, or patient-service experience.
• Experience with appointment scheduling and electronic health record systems.
• Familiarity with insurance verification, referrals, authorizations, or medical terminology.
  

Ideal Candidate

We are looking for someone who:

• Enjoys working directly with patients.
• Communicates clearly and professionally.
• Works well as part of a team.
• Can remain organized while handling multiple patients and responsibilities.
• Is comfortable working between two office locations.
• Takes initiative and is willing to learn.
• Understands the importance of patient privacy and confidentiality.
  

Work Location

The employee must be available to work at both locations:

Huntington Park Office: Approximately 3 days per week
Monterey Park Office: Approximately 2 days per week

The specific weekly schedule may vary depending on the needs of the practice.

Employment Type

Full-Time

Monday through Friday, with an approximately 8-hour daily schedule based on clinic operations.

Benefits

[Add applicable benefits, such as:]

• Paid sick time
• Retirement plan
• Paid training
  

How to Apply

Please submit your resume for consideration. Qualified candidates will be contacted for an initial screening and interview.

Spanish fluency and the ability to reliably work at both office locations are required for this position

\nCompany Description

We are a medical practice in Monterey Park, CA

Company Description

We are a medical practice in Monterey Park, CA