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Facilities Porter

Eureka Resort

Description

  • Ideal Candidate : A dependable, team focused individual with strong English Skills, Valid Driver's License, and reliable transportation

    Shift Type: Varied

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:


    Depending on experience, the essential duties, responsibilities, and SOPs (Standard Operating Procedures) outlined below may be taught and demonstrated during the Facilities Porter training process.
    • Reports directly to the Facilities Supervisor
    • Responsible for cleaning the Casino, Dining Halls, Employee Dining Hall, Administrative Offices, Banquet Rooms and all public and employee restrooms
    • Responsible for vacuuming and mopping floors in a safe manner utilizing caution signs
    • Empty and clean ash trays and remove empty drink glasses
    • Cleans all windows, mirrors, all glass surfaces and walls as needed
    • Collection and disposal of trash and wiping down trash collection containers when needed
    • Responsible for maintaining clean and well-stocked public and employee restrooms
    • Cleans, organizes and stocks all supply closets
    • Responds to all radio calls and cleaning emergencies promptly
    • Removes any boxes or trash in walking areas in a timely manner
    • Cleans gaming machines around guests unobtrusively and politely
    • Cleans debris from guest and employee entrances, sidewalks and parking lots as needed.
    • Removes any debris or obstructions around emergency exits, inside or outside
    • Inspects entrances, exits, sidewalks, loading docks, and ramps/stairs outside for snow and ice. Snow to be removed and ice melt to be applied as needed.
    • Is observant of, and promptly cleans trash, debris or spills on the floor, full trash collection containers, dirty ashtrays, dirty drink glasses, dirty mirrors, windows and glass surfaces
    • Utilizes proper protective safety equipment such as gloves and masks, when using chemicals and cleaning
    • Properly maintains all tools and equipment that are used and reports to supervisor when repair/replacement is needed
    • May need to accept, unload and put away certain deliveries
    • Reports safety hazards they observe during their shift and follows up to ensure the hazard has been remedied in a timely manner
    • Reports suspicious activity to Security and Supervisor
    • Assists all departments with maintaining a clean, orderly and safe environment
    • Maintains a positive and professional demeanor during all interactions with guests, co-workers and vendors
    • Is courteous and helpful to guests with questions or asking for directions
    • Understands and follows all company and departmental policies and procedures
    • Ability to work varying-schedules and attend Mandatory Meetings
    • All other duties as assigned
Requirements
  • QUALIFICATION REQUIREMENTS :


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


    • Must have strong observation and attention-to-detail skills
    • Knowledge in the proper use of cleaning chemicals, tools and equipment
    • Possess the ability to operate and maintain cleaning tools and equipment
    • Possess the ability to climb and work from a ladder
    • Moderate verbal communication skills
    • Be self-motivated and have stamina
    • Be adaptable, and demonstrate the highest level of service and response
    • Must possess the ability to read and comprehend written instructions
    • Must possess the ability to comprehend and follow verbal directions
    • Possess the ability to learn and complete tasks unique to a casino gaming environment
    • Must possess the ability to operate all tools and equipment utilized by the Facilities Department
    • Must have the ability to work basic functions on cell phones including texting, group texting, taking and sending pics/videos and opening basic simple applications for team communications if needed.

    EDUCATION and/or EXPERIENCE :

    • High School Diploma or equivalent.


    • A minimum of six months' experience as a casino porter or similar work experience is preferred.


    AGE AND GAMING :

    • 18 years of age or above


    • Non-gaming position

    LANGUAGE SKILLS :

    Ability to read, write and understand documents in written English and/or Spanish form.


    Ability to respond to inquiries, complaints and emergencies.


    Fluency in English required. The ability to speak Spanish preferred.


    MATHEMATICAL SKILLS :

    General math skills with the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

    REASONING ABILITY :

    Ability to apply commonsense judgment to complete a variety of tasks as assigned.


    REASONING ABILITY :

    Ability to apply commonsense judgment to complete a variety of tasks as assigned.

    PHYSICAL DEMANDS :


    The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk, see and hear. The employee is also continuously required to stand, walk, bend, stoop, twist, climb and balance on ladders, use of hands to inspect, handle, or feel objects, tools or controls, pushing, pulling, and lift and carry items up to 50 pounds. The employee is required to reach with hands and arms, and to sit and kneel, and must possess hand-eye coordination. The employee is continuously required to stand, walk, bend, stoop, twist, lift, climb and balance, push, pull and constant use hands.

    Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

    WORK ENVIRONMENT :


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    The work environment requires work in varying levels of crowds, noise and smoke, the severity of which depends upon where stationed and customer volume. Work is generally conducted indoors in a climate controlled environment. However, certain aspects of the position will require some duties that will be completed outside. The noise level in the work environment ranges from loud to excessive.


    Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying-schedules to reflect the business needs of the property.

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