R.O. - Room Attendant
Capital Vacations
Opportunity for career advancement in a fast-paced, growth-oriented organization! Below are just some of the benefits you'll receive:
- Competitive Salary
- Paid Time Off and Paid Holidays
- Career Growth
- Medical/Dental with employer contribuition
- Voluntary Life Insurance, Disability, and Aflac Insurance
- Company-paid life insurance and long term disability
- 401 (k) retirement plan
- Travel Perks to Resort Locations
- Company Perks Program
- Enter and prepare room for cleaning.
- Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
- Replenishing guestroom and bath supplies.
- Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
- Perform minor maintenance duties such as changing light bulbs, filters, etc.
- Anticipate guests' needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
- Is familiar with resort services/features and local attractions/activities to assist guests' inquires.
- Respond to and resolve guest calls, guest requests, and guest complaints.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Update the status of rooms cleaned on the assignment sheet.
- Return and restock the cart at the end of the shift.
- Work to achieve and exceed guest satisfaction scores.
- Assist team members, being ready and available to lend a helping hand.
- All other duties as assigned.
- High School Diploma/GED
- Previous hotel-related experience
- Strong attention to detail and a high standard of cleanliness
- Ability to work in a fast-paced environment with accuracy
Vacancy posted 3 days ago
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