Manager, Commercial Data Strategy
$110k - $140kSupernus Pharmaceuticals
Manager, Commercial Data Strategy
Supernus Pharmaceuticals is an award-winning biopharmaceutical company with more than 30 years of experience in developing and commercializing products that treat central nervous system (CNS) diseases. At Supernus, we develop innovative products that help treat neurological and psychiatric conditions. We currently have 8 products in the market that are making a real impact on patient outcomes.
Job Summary:
The Manager, Commercial Data Strategy is responsible for leveraging data to guide the organization to achieve business goals. This role ensures that data is accurate in its use to drive key business decisions. The Manager of Commercial Data Strategy focuses on customer journeys and data-driven decision-making within a commercial context. This role involves understanding commercial objectives, designing data governance and management frameworks, identifying key data sources, aligning stakeholders, and leveraging data to drive value and solve challenges.
Essential Duties & Responsibilities:
- Serves as a data subject matter expert (SME) for the commercial and Market Access teams.
- Manage and execute the end-to-end data governance operating cadence, overseeing new request intakes, prioritize issue resolution, and ensure transparent communication.
- Supervise and improve data stewardship processes, including oversight of data change requests (DCRs) managed by service providers.
- Oversee master data management (MDM) for healthcare professionals (HCPs) and organizations (HCOs) within the commercial data warehouse (CDW).
- Oversee day-to-day operations of the (CDW), troubleshooting and escalating issues as appropriate assuring follow-up and resolution.
- Oversee ingestion and validation of specialty pharmacy data ensuring completeness and accuracy.
- Design, assemble, optimize, and maintain data marts to support advanced reporting and analytics requirements within the Tableau environment, driving efficiency and scalability.
- Identify and implement process improvements and quality measures, including enhancements to exception management and data validation.
- Manage third-party agreement (TPA) contracts, ensuring vendors have compliant access to CDW data.
- Develop and maintain comprehensive CDW documentation from both technical and business perspectives.
- Integrate third-party syndicated data assets into CDW, ensuring data quality and alignment with business needs.
- Serve as a data subject matter expert (SME), educating and training cross-functional teams on available CDW data assets.
- Respond to and resolve data inquiries from field teams and commercial business partners, conducting root cause analysis and corrective actions.
- Collaborates on VEEVA integration requirements and other system interfaces to ensure seamless data flow.
- Ensure all CDW activities comply with company data governance, privacy, and security policies, as well as industry best practices.
Supervisory Responsibilities:
- N/A
Knowledge & Other Qualifications:
- Bachelor's degree in Business Administration, Marketing, Finance, or related field required; MBA preferred.
- Five years in commercial operations, project management, sales engagement, and systems integration or other related experience within the pharmaceutical industry.
- Proven track record in leading cross-functional teams and driving commercial excellence initiatives.
- Proficiency in data analysis tools (e.g., Tableau, Excel).
- Demonstrated ability to influence laterally and vertically; ability to influence without authority, motivate teams, and maintain high levels of respect for and from peers.
- Must be able to work in a fast paced and challenging environment with the ability to handle multiple projects simultaneously and meet deadlines.
- Excellent written and verbal communication skills, strong presentation skills, and interpersonal skills.
- Experience in sales force strategy and optimization projects.
- Must have attention to detail, a commitment to quality, and be results driven and customer focused.
Other Characteristics:
- Ability to work independently and as part of a team and maintain high ethical standards of integrity and quality.
- Ability to have an innovative and dynamic approach to work.
- A self-starter able to work independently but comfortable working in a team environment.
- Ability to consistently exhibit Supernus Values in interactions with employees at all levels of the organization, vendors, customers and others.
- Capable of performing other duties as assigned by Management.
- Authorized to legally work in the United States without visa sponsorship.
Physical Requirements/Work Environment/Travel Requirements:
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or carrying objects. Sedentary work involves sitting most of the time.
- The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer screen, iPad, or other electronic device; and extensive reading.
- The worker is not substantially exposed to adverse environmental conditions.
- Responsibilities may require work outside of normal work hours to meet business demands.
- Ability to travel within the USA.
Compensation:
At Supernus, we offer a competitive compensation package that reflects your experiences and contributions. The expected salary range for fully qualified candidates applying for this role is $110,000 to $140,000. This range is what the Company reasonably expects to offer for the position and is not reflective of the full compensation scale of the role. This range may be modified in the future. An individual's salary within the range is based on multiple factors, which may include and are not limited to education, relevant experience, knowledge, length of industry experience and organizational needs.
You also will be able to participate in a competitive benefits package, including but not limited to: health, dental, vision, paid time off, 401k company match, company paid life insurance and health and wellness benefits. The total compensation package for this position also includes other compensation elements such as stock equity awards, employee stock purchase programs and participation in our Company's discretionary annual bonus program.
Supernus Pharmaceuticals is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, age or any other characteristic protected by law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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