Part-Time Front Desk and Sales Team Member

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule

Part-Time Front Desk & Sales Team Member

Position Overview
Location: Valparaiso, IN

We are looking for an energetic, friendly, and motivated Part-Time Front Desk & Sales Team Member to join our team. This role is much more than working the front desk, you will be an important part of creating an amazing member experience while helping us grow our community. 

The ideal candidate enjoys fitness, loves being around people, and brings a welcoming, positive attitude every day. You should be outgoing, dependable, motivated, and comfortable building relationships and asking for the sale. 

Key Responsibilities

Member Experience

• Welcome every member and guest with a warm, positive, and energetic attitude.
• Create a friendly, welcoming environment where everyone feels comfortable and excited to be part of the SPENGA community.
• Build genuine relationships with members and help create a strong studio culture.
• Answer questions about memberships, classes, schedules, policies, and studio events.
• Help maintain a clean, organized, and inviting studio.

Sales & Lead Follow-Up

• Take an active role in generating new memberships and helping the studio reach sales goals.
• Make consistent follow-up calls and texts to new leads and prospects.
• Follow up with guests who have visited but have not yet joined.
• Schedule and confirm intro visits and trial workouts.
• Conduct studio tours and explain the SPENGA experience and membership options.
• Understand each prospect’s goals and recommend the membership that best fits their needs.
• Confidently ask for the membership sale and overcome common objections.
• Re-engage past leads and former members.
• Track leads, follow-ups, appointments, and sales accurately.

Member Engagement

• Check in with new members and help them feel comfortable and connected.
• Encourage members and celebrate their progress and milestones.
• Promote studio events, challenges, referrals, and community activities.
• Help identify opportunities to reconnect with members who may be disengaging.

What We’re Looking For

• Must enjoy fitness and have a genuine interest in helping others reach their goals.
• A welcoming, positive, and upbeat personality is a must.
• Outgoing and comfortable talking with people.
• Strong communication and relationship-building skills.
• Comfortable making phone calls and having sales conversations.
• Motivated by goals and results.
• Reliable, professional, and accountable.
• Previous sales, fitness, hospitality, or customer service experience is a plus—but attitude and personality are most important.
• Weekday morning availability is required.

Compensation & Perks

• $15/hour
• Sales commission opportunities
• Free SPENGA membership
• Opportunities for additional hours based on performance and studio needs.

Success in This Role

Success is measured not only by providing great customer service, but also by helping grow the studio . We are looking for someone who will take ownership of lead follow-up, make the calls, start the conversations, build relationships, and confidently help prospects become members.

If you love fitness, enjoy people, and want to be part of a positive and energetic community, we’d love to meet you!