Senior Associate, Human Resources

This is a hybrid position requiring the team member to be onsite for 3 days per week. No relocation assistance is provided for this opportunity.At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job SummaryThis is a Senior Specialist, Human Resources position with two areas of focus: (1) workforce enablement for the Proprietary Segment — the analytical, data and storytelling side of the role, using tools like Power BI, SAP, PowerPoint and AI-enabled tools to turn workforce data into insight leaders act on; and (2) HR business partnering to an assigned client group. Reporting to the Director, HRBP & Workforce Enablement leader, and working with HRBPs as well as various HR COEs, the position ties data, talent and HR initiatives together across the operating units of the Proprietary segment to formulate a coordinated plan. Launches HR programming where needed, as well as tracks progress and adoption against expected outcomes. The position uses HR reporting to show Proprietary segment leaders current state, and areas needing attention. Supports the advancement of employee development and roll out of programs.Essential Duties and ResponsibilitiesProvides day-to-day HR business partner support to an assigned client group, advising managers and employees on policies, procedures and people matters and escalating complex employee relations issues as appropriate.Uses in-depth expertise and experience to handle situations in various HR areas including performance management, onboarding, offboarding, compensation planning, training, benefits and payroll, and supports employees, leaders and HR partners through the performance management cycle within the HR system.Partners with Talent Acquisition and Compensation on staffing needs, job descriptions, requisitions, offers, leveling and pricing.Maintains solid knowledge of and ensures compliance with employment-related laws, regulations, policies, work procedures and safety rules, and liaises with Legal on statutory and legal issues.Builds the workforce story for the Segment — using Power BI, PowerPoint and AI-enabled tools to turn workforce data into clear visuals, executive-ready materials and recommendations leaders can act on.Tracks progress, milestones and adoption of talent and HR initiatives and monitors dashboards for workforce health, reporting key metrics and surfacing risks or opportunities for the Segment.Ties talent and HR initiatives together across the Segment so related efforts are sequenced and delivered as one plan, leading working sessions with managers and leaders to align on priorities and presenting progress and recommendations to HR leadership.Launches talent and HR programming as needed, including employee development programs — governance and rollout planning — coordinating delivery with the relevant COEs (such as talent management) and subject matter experts.Supports talent reviews, succession planning and capability assessments by preparing materials, analyzing data, consolidating inputs across operating units and tracking follow-through.Supports change management and communication plans, including execution readiness and contributes to cross-functional HR projects such as culture and process improvement initiatives.Additional RequirementsWork in an office environment. At times must sit for extended periods of time.Skills and Competencies: Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detailStrong consultative, interpersonal and client orientation skillsAbility to work both independently and in a team environmentCapacity to handle confidential and sensitive information and issues in a discrete mannerAbility to work in a fast-paced virtual environment in a global organizationAbility to prioritize and respond timely to changing requirements and to coordinate multiple tasks simultaneouslyRead and interpret data, information and documents.Must be able to multi-task, work under time constraints, problem solve, and prioritize.Ability to make independent and sound judgments.Observe and interpret situations, analyze and solve problems. #LI-MC1 #LI-HybridEducationHigh school diploma or equivalent required.Bachelor’s degree in Human Resources or a related field preferred.An equivalent combination of education and relevant work experience will be considered.Work ExperienceMinimum 5 years Experience and knowledge of multiple HR disciplines requiredExperience with HR business systems (i.e. Ultimate, Workday, PeopleSoft, Kronos, SuccessFactors, SAP HCM) preferredPreferred Knowledge, Skills and AbilitiesExperience in HR specialist/generalist work, HR analytics, and/or organizational development, with the potential to grow into a future HR leadership role.Strong business acumen, with the ability to translate workforce data into clear narratives and present insights persuasively to business leaders.Demonstrated ability to work with data and use Power BI, or a comparable BI tool, to access, filter, and interpret existing reports.Advanced Excel and PowerPoint skills, with comfort using AI-enabled tools.Strong program coordination, facilitation, communication, and interpersonal skills.Experience supporting manufacturing, operations, or high-volume production environments preferred.Exposure to talent review, succession planning, and workforce planning processes preferred.Ability to work independently and collaboratively in a fast-paced, global, virtual environment while managing multiple priorities with attention to detail.Project management and change management experience.License and CertificationsHuman Resources\PHR or SHRM-CP preferred Travel RequirementsNone: No travel requiredPhysical RequirementsSedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.What We OfferCommunity Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.Recognition & Rewards:Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to View email address on click.appcast.io. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.