Clinical Social Worker (MSW or LCSW)

Job Description

Job Description

At 21st Century Home Health Services (21HHS) , we treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today, we care for more than 4,000 patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento counties—and we are actively expanding into Marin and Sonoma counties!

Our clinicians are dedicated not only to the patients they serve, but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10%, compared to an industry average of over 15%.

We’ve also set a new benchmark for employee satisfaction in home health. Recognized as a 2024 Top Workplace, 21HHS fosters an environment of support, growth, and recognition through open communication and professional development opportunities.

Key achievements include:

San Francisco Chronicle Top Workplaces in the Bay Area : Ranked 3rd among all medium-sized companies and 1st among home health agencies.

National Recognition : Ranked 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.

Patient and employee feedback on Yelp, Google, Glassdoor, and Indeed further validates our commitment to quality care and workplace excellence. By prioritizing engagement and satisfaction, 21HHS attracts top clinical talent and delivers outstanding outcomes, cementing our place as a leader in home health.

Please note: All opportunities at 21HHS require being in the field visiting patients in their homes. Remote/work-from-home positions are not available unless specifically noted.

Our Clinical Social Worker (LCSW or MSW) assist our patients and their families/caregivers by assisting them with education and support as they cope with their recent diagnosis. Most of our patient focus is the geriatric population which requires an understanding of local community resources, long term/short term care planning to help improve their lives.

Job Types : Per Diem/Part Time

Territory:  Palo Alto and surrounding communities

• We value our team and understand that work-life balance is important.
• Benefits: Medical, Dental, Vision, PTO, Life Insurance, Travelers Insurance, HSA and 401K w/ matching, Flexible Spending Accounts (FSAs), Pet Insurance and More!
• Flexible schedules: Create your own weekly work schedule.
• Reimbursements: Mileage, Parking, CPR, Continued Education Units

• Under the general direction of the Case Manager, the Social Worker assesses social and emotional factors related to the patient's illness, medical and nursing requirements in the home. Develops and implements a plan for home social work services, including education of patients, family members and care givers. This position also coordinates with other home health staff and community resources to provide an efficient integration of care.

• Knowledge of local community resources is required.
• Knowledge and understanding of individual development and human behavior as it relates to the effects of illness/injury; and of the influence of culture on health care.
• Knowledge of state and federal homecare regulatory guidelines preferred.
• Demonstrated skills in effective written and verbal communication.
• Ability to recognize the needs and concerns of diverse groups of people.
• Ability to maintain harmonious constructive working relationships with internal and external customers (patients, families, members of the interdisciplinary team, clerical and management staff, physicians and community resources).
• Must have well developed social work assessment and clinical skills as well as time management skills.
• Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, think critically to both effectively plan and organize department operations consistent with our strategic and operating objectives and to effectively solve unique problems as they arise or identify when to consult supervisor.
• Must be able to deal with challenging work environment with time demands and occasional conflicting priorities.
• Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.
• Is responsible for maintaining all required licensure and certifications.
• At orientation and annually thereafter, must be able to meet our core competencies for position and area of specialty, as appropriate.
• Masters Degree from a program accredited by the Council on Social Work Education required.
• Basic Life Support Certification - BLS required.
• Driver License
• LCSW License is highly preferred (Supervision provided to license eligible Social Workers)
• Automobile Insurance required
• One year of experience as an MSW in a health care setting is strongly preferred.
• Home Health experience preferred

*  You will be assigned a primary location; however, you may occasionally be asked to provide coverage outside of that area. This may include supporting vacancies, leaves of absence, higher patient census, or other client care needs. While 21st Century Home Health makes every effort to maintain your primary territory, temporary reassignments may be necessary to ensure safe, high-quality patient care and to meet the needs of our growing organization.

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21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.