Teller St. Michaels Branch

Job Description

Job Description

POSITION TITLE : Teller

REPORTS TO : Operations Supervisor

SUPERVISES: N/A

JOB STATUS : Full Time Non-Exempt

JOB GRADE 6: Starting pay rate for this position is $18.00 hourly.

*This position works on-site. Remote work is not available at this time.

JOB SUMMARY :

This employee is to perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing accurately and efficiently.

All employees of State Employees Credit Union are proactive, results driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities:

• Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments transfers and check cashing.

• Issue official checks, process cash advances and sell gift cards.

• Receive share deposits and loan and credit card payments.

• Receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.

• Provide members with the forms necessary to transact business at the credit union.

• Examine checks for endorsements and negotiability.

• Provide members with proper receipts for payments.

• Respond to member's requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.

• Provide members with account status, including current balances and loan payoffs.

• Performs other duties as assigned.

Required Skills/Abilities :

• Excellent verbal and written communication skills are necessary.

• Must have knowledge of office machines and equipment and be able to type.

• Patience, tact, enthusiasm and positive attitude toward the members and general public.

Education/Experience:

• Must be at least 18 years of age.

• Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate).

• Must have knowledge of office machines and equipment and be able to type.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.

• Adheres to policy on Drug Free Workplace.

• Complies with company policies and procedures and local, state and federal regulations.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

• Must be able to access and navigate each department at the organization's facilities.

Great careers come with great benefits! State Employees Credit Union offers a highly competitive benefits package and a rewarding opportunity to grow with an organization that values its employees.

Applications must be received by Human Resources.

State Employees Credit Union of New Mexico is an Equal Opportunity Employer, including individuals with disabilities and veterans.