Sr. Salesforce Architect

Job Description

The Technical Salesforce Architect will serve as the technical lead for a Commercial Technology Blueprint engagement, responsible for deep discovery, architecture design, and roadmap development. In the initial phase, the architect will conduct 15-20+ stakeholder interviews across IT, systems, and operations to assess the current technology landscape, including Salesforce, CPQ, ERP, BI, and cloud data platforms. They will map the end-to-end architecture, document system configurations and integrations, and identify gaps in workflows, data usage, and platform adoption.

As the engagement progresses, the architect will develop a target-state architecture and define how systems should integrate and evolve over a multi-phase, 5-year roadmap. This includes producing capability gap analyses, recommending platform strategies (retain, enhance, replace), and outlining integration approaches. The architect will also provide detailed technical inputs for each roadmap phase, including dependencies, effort estimates, and resource considerations. In the final phase, they will support executive alignment sessions, refine architecture deliverables, and help shape the initial Salesforce-focused implementation scope. The role operates within a broader team, with strategic leadership and project management support handling business framing and stakeholder coordination.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Enterprise / Solutions Architect with hands-on experience across Salesforce, data/analytics, and integrations

Strong Salesforce architecture experience, including:

Assessing existing orgs (config, customization, gaps)

Designing workflow-driven CRM solutions

Defining integration and data model requirements

Proven ability to map end-to-end enterprise architecture across multiple systems (CRM, CPQ, ERP, BI, cloud)

Experience translating business process gaps into technical architecture and system design

Strong background in technical discovery and stakeholder interviews (IT, admins, business teams)

Demonstrated ability to produce high-quality technical deliverables, including:

Architecture diagrams (current and target state)

Gap analyses and integration maps

Technical scope and phased roadmap inputs

Ability to work independently in a consulting environment with periodic leadership alignment Deep Salesforce ecosystem knowledge (Sales Cloud, CPQ, data model design, integration patterns)

Experience with BI and analytics platforms (Qlik, Power BI, Tableau)

Experience working with cloud data platforms (AWS, data pipelines, ETL architecture)

Familiarity with ERP and manufacturing system integrations (order management, inventory, production visibility)

Experience in industrial, manufacturing, or distribution environments

Prior experience in consulting or advisory engagements (vs. purely internal roles)

Exposure to CPQ implementations (Oracle CPQ or similar)

Experience working in complex, non-greenfield environments with underutilized / fragmented systems