Staff Assistant

Job Title

Duties include but not limited to:

• Manage complex administrative operations for the Network Director and Senior HSS, ensuring coordination of priorities, deadlines, and workflow across multiple VISN operational units.
• Provide technical support in project development, including goals, performance measures, and implementation strategies (e.g., development of goals, performance metrics, resource planning).
• Serve as a primary coordinator for strategic initiatives, high-visibility tasks, and critical communications requiring executive attention. Develops and manages high-level administrative systems that enable the Network Director and executive team to proactively identify and address emerging regional and national priorities.
• Designs and maintains complex tracking systems for executive priorities and deadlines; independently informs executive leaders of potential risks, leveraging judgment to recommend corrective actions.
• Compile, interpret, and brief leadership on workforce analytics, operational trends, and performance indicators.
• Conducts root cause analysis on complex operational or performance issues, develops and recommends targeted interventions and oversees the implementation of corrective actions.
• Prepare executive-level correspondence, reports, and briefing materials for VISN leadership, VACO partners, Congressional inquiries, and external oversight bodies.
• Maintain effective working relationships with a diverse range of internal and external stakeholders, exercise tact, diplomacy, and professionalism, particularly when addressing sensitive, controversial, or politically charged issues.
• Manage Director-level calendars, action items, follow-ups, and suspense tracking systems- including identification of data needs and system improvements.
• Coordinate recruitment actions, onboarding processes, or other personnel actions at the Director level where appropriate.
• Identify emerging issues or controversies, elevate them to leadership promptly, and recommend resolution strategies.
• Identifies issues before they escalate and brings solutions, not just problems, to the Network Director's attention.

Work Schedule: Monday-Friday, 7:30am - 4:00pm

Telework: This position may be authorized for ad-hoc telework. Ad-hoc telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Staff Assistant/ PD00016VS

Relocation/Recruitment Incentives: Not Authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not Authorized.