Collision Center Manager

Collision Center Manager

At Central Body, we've built our reputation on over four decades of trusted collision repair, exceptional customer service, and a deep commitment to doing things the right way. We're a locally owned, family-oriented business that values integrity, craftsmanship, and teamwork, and we're looking for a driven, hands-on Collision Center Manager to help lead our operations into the future. As Collision Center Manager, you'll lead daily shop operations, ensuring quality repairs, efficient workflow, and great customer experiences. You'll manage staff, optimize processes, and build strong relationships with customers and insurance partners. If you're a proven leader with a passion for automotive operations and people, this is your chance to make a real impact with a trusted local brand. At Central Body Company, we believe in rewarding hard work and supporting your growth, both personally and professionally. Here's what you can expect when you join our team:

Base Salary: $85,000 to $95,000 per year (commensurate with experience)

Performance-Based Bonuses: A highly lucrative monthly and quarterly bonus structure tied directly to location sales volume and Gross Profit percentage (GP%). Your earning potential is directly linked to your execution.

Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays.

Retirement Support: Build your future with a 401(k) plan that includes an employer match.

Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans.

Investing in Your Growth: Take advantage of tuition assistance to further your career.

Your Role

People Leadership: Recruit, hire, train, and supervise technicians and support staff. Schedule and assign work to maximize efficiency. Enforce safety procedures and ensure regulatory compliance. Establish clear performance standards and hold technicians directly accountable to schedules and quality controls without micro-managing. Maintain an immaculate, highly organized, and safe shop facility.

Customer Interaction: Greet customers, understand service needs, and assess vehicle damage. Communicate repair plans, estimates, and timelines to customers and insurance adjusters. Address customer concerns and ensure professional service throughout.

Repair Planning: Drive daily production, manage repair workflows, and find creative technical solutions to complete complex passenger and commercial/RV jobs on time. Obtain repair authorizations and maintain proper documentation. Generate and manage invoices; ensure billing accuracy. Maintain service records and ensure adherence to OEM and industry standards. Ensure repair files are complete and accurate. Partner closely with our Operations Director to align on daily scheduling, parts logistics, and company goals.

Business Development and Commercial Sales: Actively hit the pavement alongside our Business Development Director to prospect door-to-door for new B2B commercial, corporate, and fleet accounts. Build and protect long-term partnerships with local fleet managers and businesses. Handle commercial sales rejection with high resiliency, viewing every no as just a stepping stone to a partnership.

Your Skills

Knowledge: Minimum 3 years of experience in a collision repair shop in a leadership or management role, such as an Auto Body Shop Manager, Service Manager Collision Shop Manager, Body Shop Manager, General Manager, or Regional Manager. Superior leadership skills proven through consistency and accountability. Prior experience with EOS (Entrepreneurial Operating System) preferred. An entrepreneurial spirit displayed in self-motivation and professional growth.

Skills: Proven track record of managing a physical shop floor, scheduling technicians, and maintaining high accountability standards. Strong comfort level with face-to-face B2B sales prospecting and customer relationship management. Exceptional problem-solving skills and a resilient, solutions-oriented mindset. Excellent interpersonal and communication skills to interact with staff and customers. Knowledge of industry regulations, safety standards, and environmental requirements.

Ability: Ability to pass a felony / misdemeanor background check. If you are an ambitious individual looking for a company with growth potential, apply today!