Service Technician II

Service Technician II

We are seeking a skilled Service Technician II for a 500+ unit community in Las Vegas. This role is ideal for an experienced maintenance professional ready to take on advanced troubleshooting, preventive maintenance, and hands-on repair work across all major building systems.

Service Technician II works under the Service Director but is expected to operate independently, resolve complex maintenance issues, and occasionally mentor or guide junior technicians.

Key Responsibilities

• Perform skilled maintenance work on HVAC, plumbing, electrical, appliances, and general property systems.
• Troubleshoot and resolve complex technical issues quickly and effectively.
• Execute preventive maintenance programs to reduce downtime and extend asset life.
• Assist with make-ready processes, turnovers, and inspections to ensure units meet company standards.
• Respond to resident service requests promptly and professionally, delivering excellent customer service.
• Support rehab, renovation, and capital projects under the direction of the Service Director.
• Ensure compliance with OSHA standards, Fair Housing, and multifamily safety regulations.
• Use Entrata (training provided), digital work order systems, and mobile platforms for task tracking and reporting.

Qualifications

• Minimum 23 years of multifamily maintenance experience required.
• Strong technical proficiency with HVAC, plumbing, electrical, and appliance repair.
• Ability to work independently while collaborating with the maintenance and leasing teams.
• Knowledge of safety protocols, OSHA compliance, and property maintenance standards.
• Reliable, organized, and adaptable under pressure with strong time management skills.

Certifications

• EPA Certification Required (Type II or Universal preferred).
• CPO Certification Must Have Within 90-Days

Education & Additional Credentials

• High school diploma or equivalent required; technical/vocational training preferred.
• Experience with market-rate, affordable, or mixed-income communities strongly valued.
• Professional demeanor with proven dependability and strong resident service skills.

Our Values

At National Horizon, we're not looking to be the biggest we're looking to be the best. We believe in:

• Performance without bureaucracy
• Leadership without ego
• Results without excuses

We also believe in professional ethics. We do not permit poaching if you are currently employed, we ask that you do not recruit or refer employees from your current workplace. We protect relationships, play fair, and collaborate with professionalism.

Equal Opportunity Employer

National Horizon Real Estate Services is proud to be an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in our hiring practices and workplace. All qualified applicants will be considered regardless of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or other legally protected status.

National Horizon Real Estate Services LLC