Community Ambassador

Job Description

Job Description

TITLE: COMMUNITY AMBASSADOR

REPORTS TO: PROGRAM DIRECTOR

LOCATION: 692 Blake Ave. Brooklyn, NY 11207

HOURS: Part-Time 15 Hours per week

SALARY: $22 / hour (Non – Exempt)

JOB SUMMARY: The Community Ambassador is a key player in the Community Partnership Program, a local coalition that links people and resources in East New York, Brooklyn, NY. This role is all about building strong connections, organizing community events, and fostering a shared vision where all families can thrive.

MAJOR DUTIES:

Community Engagement & Outreach

• Serve as an ambassador for the Community Partnership Program by building positive relationships with residents, community partners, schools, faith-based organizations, and local stakeholders.
• Conduct outreach and engagement activities to promote community programs, services, events, and initiatives.
• Encourage resident participation in coalition activities, workshops, community meetings, and special events.
• Connect community members with available resources and services that support family and community well-being.
• Represent the Community Partnership Program at neighborhood events, resource fairs, and outreach activities.

Event Coordination & Support

• Assist with planning, coordination, setup, and breakdown of community events, workshops, meetings, and special activities.
• Staff information and resource tables at community events and outreach opportunities.
• Collect participant information through sign-in sheets, surveys, and other engagement tools.
• Distribute program materials, community resources, and promotional information to residents and partners.
• Support coalition meetings and community engagement activities as assigned.

Food Pantry Operations

• Support monthly food pantry distributions and related community food access initiatives.
• Assist with food pickup coordination, inventory management, supply tracking, and pantry organization.
• Prepare participant registration materials and maintain accurate attendance and distribution records.
• Help ensure pantry operations are welcoming, organized, and responsive to community needs.
• Complete and submit required pantry-related documentation and reports in a timely manner.

Administrative Support

• Maintain organized records, files, sign-in sheets, outreach logs, and program documentation.
• Assist with data collection and reporting related to community engagement and program activities.
• Track outreach materials, event supplies, and program resources.
• Support program operations through administrative and logistical assistance as needed.

Collaboration & Professional Development

• Participate in coalition meetings, community planning activities, and partnership-building efforts.
• Attend required trainings and professional development opportunities to strengthen knowledge of community resources and engagement practices.
• Collaborate effectively with program staff, residents, volunteers, and community partners.
• Support the overall efforts of the Program Director and Community Partnership Program team by performing other duties as assigned.

QUALIFICATIONS

• High School Diploma or GED required.
• Experience in community outreach, customer service, resident engagement, social services, education, public health, or a related field preferred.
• Strong interpersonal, verbal, and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Comfortable engaging with individuals from diverse backgrounds and cultures.
• Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
• Ability to work flexible hours, including occasional evenings and weekends.
• Ability to lift and move supplies, outreach materials, and event equipment as needed.

PREFERRED QUALITIES

• Passion for community engagement and neighborhood improvement.
• Strong relationship-building skills.
• Friendly, welcoming, and professional demeanor.
• Ability to connect residents with resources and encourage meaningful community participation.
• Knowledge of East New York and surrounding communities is a plus.