Data Manager

Data Manager Reports To : Associate Director of Data Operations Status : Full-time; Exempt Location : Hybrid – Core (LA + SGV): Little Tokyo Office, with regular travel to program sites within the assigned region Hours of Operation : Monday–Friday, 8:00 AM – 5:00 PM, with flexibility required during reporting cycles, audits, and program launches Salary Range : Core (LA + SGV): $75,000 – $88,000 annually Benefits Competitive salary – see range above Paid vacation & sick time – generous time off to recharge Lifecraft program – free college & career advancement for all staff Upward mobility – promote-from-within culture Health, dental & vision – comprehensive benefits coverage 403(b) retirement plan – invest in your future Pet insurance – because your whole family matters Mission-driven work – impact 30,000+ young people annually Role Overview The Data Manager owns day-to-day data operations for their assigned region — either Core (LA + SGV) or Inland Empire (IE). Reporting to the Associate Director of Data Operations, the Data Manager supervises the regional Data Coordinator team, ensures attendance, enrollment, participant records, and partner system workflows are completed accurately and on time, and serves as the operational point of contact for regional data partners. The Manager owns regional data quality, leads coaching and training for site/program teams, and is the first line of escalation for site-level data issues. The Manager works in close partnership with their peer Manager in the other region to ensure Core and IE operate from one shared data model, escalating cross-regional patterns and risks to the Associate Director. Responsibilities Regional Data Operations Supervise the regional Data Coordinator team (three Coordinators) and manage day-to-day data operations for the assigned area. Ensure attendance, enrollment, participant records, and partner system workflows are completed accurately and on time across all assigned sites. Own regional operational reporting and data quality follow-up. Review exception reports, monitor recurring data issues, and elevate patterns to the Associate Director. Lead regional implementation of attendance, enrollment, and participant data workflows; support launch readiness, system setup, training, troubleshooting, and early issue resolution. Team Leadership Directly supervise the regional Data Coordinator team; conduct 1:1s, set performance expectations, and develop team capability. Provide coaching, feedback, and ongoing professional development for Coordinators. Lead onboarding for new Coordinators in alignment with central standards. Training & Site Support Lead training and coaching for regional site and program teams on data processes, attendance systems, and partner system workflows. Serve as the operational point of contact for site-level data questions, corrections, and process clarifications. Build trusted working relationships with regional Program operational leads to ensure data workflows support program delivery. Cross-Regional Consistency Partner closely with the peer Data Manager in the other region to ensure Core and IE operate from one shared data model and consistent standards. Surface regional patterns, capacity gaps, and expansion-related risks to the Associate Director. Participate in cross-regional team meetings, standards setting, and reporting alignment work. Compliance & Data Privacy Ensure all regional data handling complies with FERPA, district data sharing agreements, and applicable student data privacy laws. Support funder reporting cycles (ASES, 21st CCLC/ASSETs, ELOP, foundation funders) by ensuring regional data is accurate, complete, and submission-ready. Maintain regional records that support internal reporting, partner reporting, and audit readiness. Qualifications and Skills Required 3–5 years of progressive experience in data operations, program data management, or a comparable role, including supervisory experience. Working knowledge of expanded learning data systems (EZReports, Afterschool HQ, or comparable) and district SIS platforms (Aeries, Synergy, Infinite Campus, or comparable). Familiarity with funder reporting requirements for ASES, 21st CCLC/ASSETs, ELOP, foundation funders, or comparable government/grant-funded programs. Working knowledge of FERPA and student data privacy requirements. Demonstrated experience coaching and training non-data staff (e.g., site coordinators, program staff) on data systems and workflows. Strong attention to detail, problem-solving skills, and follow-through. Proficiency in Excel and Microsoft 365. Valid California driver’s license and reliable transportation for regional site travel. Preferred Bachelor’s degree in a related field, or equivalent professional experience. Experience in a youth-serving nonprofit or expanded learning organization. Bilingual (English/Spanish). Physical Demands Prolonged periods of sitting at a desk and working on a computer. Regular use of hands for various tasks, such as operating a computer and handling objects, is essential. The ability to travel regularly across the Greater Los Angeles, San Gabriel Valley, and Inland Empire areas, using either a car or public transportation, is necessary on a weekly basis. Frequent standing and walking during site visits. Must be able to occasionally lift/move up to 25 pounds. Reasonable accommodation is available for individuals with disabilities. Work Environment Regular exposure to computer monitors during work. The typical noise level of a standard work environment. Stable internet access is required for effective work-from-home performance. Hybrid schedule with in-office days at the assigned office location and remote work days; specific cadence determined by supervisor. Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. #J-18808-Ljbffr