Branch Associate

Job Description

Job Description

Role Overview:
We are looking for more than just an employee; we are looking for a future owner. As a Branch Associate at our 100% employee-owned company, you aren't just filling orders, you are building your own wealth while supporting the local trade community. We hire for character first , looking for individuals who take pride in their work, treat every customer like a partner, and act with the integrity that comes with owning the business.

The Cornerstones of Our Team:

• Character:  You are honest, dependable, and do the right thing even when no one is watching.
• Service:  You have a "customer-first" heart, helping our communities and customers with the products they need.
• Ownership:  You think long-term, knowing your hard work builds equity in a company you are an equity stakeholder.

Key Responsibilities:

• Exceptional Customer Service: Greet every customer with a friendly, professional attitude. Act as a consultant, providing product recommendations and cost-effective solutions for electrical, plumbing, and HVAC projects.
• Operational Integrity: Meticulously track inventory and manage orders with 100% accuracy. You understand that being a good steward of our stock directly impacts our shared profitability.
• Branch Pride: Maintain a clean, organized, professional showroom and warehouse. You take initiative to improve the branch because it is your branch.
• Collaborative Success: Work as a cohesive team to meet branch profit goals. Support your fellow owners by assisting with deliveries, shipping, and receiving as needed.
• Continuous Learning: Take ownership of your technical growth. Actively participate in training programs for the latest trade products and technologies to better serve our customers.

Exceptional & Affordable Benefits:

We believe our owners should be well-cared for. We offer comprehensive, high-value benefits package designed to be accessible for every associate:

• True Ownership:  Participate in our ESOP (Employee Stock Ownership Plan) at no cost to you. This is a powerful wealth-building tool for your retirement that grows as we succeed together.
• Affordable Healthcare:  We provide comprehensive medical, dental, and vision plans with exceptionally low monthly premiums, ensuring you and your family have top-tier coverage without the heavy financial burden.
• Wellness & Security:  Enjoy peace of mind with company-paid life insurance, short-term disability, and a 401(k) plan with a generous company match in addition to your ownership stake.
• Work-Life Balance:  We offer competitive paid time off and consistent daytime hours and are closed on Sundays, so you can enjoy life outside of work.

Preferred Qualifications:

• A "mechanically minded" individual with a desire to learn the electrical, plumbing, and HVAC trades.
• Strong interpersonal skills and a commitment to building long-term customer relationships.
• A high school diploma or GED and the ability to pass a DOT (Department of Transportation) physical and Drug test.

Why Join Us?
As an employee-owned company , we offer a total rewards package that standard retailers can't match. Competitive wages, you will participate in our ESOP , building significant retirement wealth over time as our business grows. We offer a stable work environment, a voice in our success, and a clear path for career advancement.